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PwC

Senior Manager – Payer Back Office Strategy, Technology, Operations Consultant

PwC

. Lead strategic initiatives in payer back office operations to drive modernization and efficiency .

Posted 9/28/2026full-timeUnited StatesSenior💰 $124,000 - $280,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operations strategy, change management, and business data analytics to drive modernization and efficiency in health services. Proven ability to lead teams, engage stakeholders, and implement process improvements for operational excellence.

Highest-signal resume keywords
Operations StrategyBusiness Data AnalyticsChange Management InitiativesProcess ImprovementStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operations StrategyBusiness Data AnalyticsChange ManagementProcess ImprovementLogistics Management
Soft Skills
Analytical ThinkingStrategic QuestioningStorytellingCoachingCommunication
Industry Keywords
Health ServicesPayer Back Office OperationsOperational ExcellenceMarket ResearchService Delivery Model

About the role

Key responsibilities & impact
  • Lead strategic initiatives in payer back office operations to drive modernization and efficiency
  • Guide teams in developing and implementing operations strategies for health services clients
  • Use analytical thinking and business data analytics to optimize operational processes and performance metrics
  • Build stakeholder relationships to facilitate communication and engagement
  • Develop and execute change management plans for business transformation
  • Promote operational excellence through process improvement and optimization
  • Conduct market research and operating effectiveness reviews to identify service delivery model enhancements
  • Coach teams in logistics management and operations support
  • Apply strategic questioning and storytelling to convey messages and drive decision-making
  • Validate quality standards implementation to maintain compliance and operational integrity
  • Lead large projects, provide strategic advising, motivate and coach teams, and validate outcomes with clients

Requirements

What you’ll need
  • At least a Bachelor's degree
  • At least 8 years of experience
  • Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
  • Advanced skills in operations strategy and management consulting
  • Business data analytics skills
  • Experience leading change management initiatives in the health services sector
  • Process improvement and optimization skills
  • Stakeholder engagement through strategic questioning and storytelling
  • Logistics management skills
  • Ability to travel up to 80%
  • Must not require PwC sponsorship through the H-1B lottery, subject to the stated policy

Benefits

Comp & perks
  • Annual discretionary bonus
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Holiday pay
  • Vacation
  • Personal and family sick leave