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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical product management with a focus on Integration Frameworks, multi-channel notifications, and event-driven architecture. Proven ability to collaborate with engineering teams, communicate effectively with stakeholders, and drive product strategy and innovation.
Highest-signal resume keywords
Technical Product ManagementIntegration Framework OwnershipEvent-Driven ArchitectureMicroservices DevelopmentCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Golang APIService Configuration ToolsDatabase ComponentsPlatform Performance OptimizationProduct Requirements Definition
Soft Skills
Excellent Communication SkillsStrong Teamwork AbilitiesProblem-Solving SkillsSelf-Starter AttitudeOrganizational Skills
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceBachelor’s Degree in Engineering
Industry Keywords
Infrastructure ProductsPlatform ProductsTechnical StandardsSecurity PoliciesPrivacy Policies
Tech Stack
Tools & technologiesMicroservicesGo
About the role
Key responsibilities & impact- Drive roadmap and product strategy for the Integration Framework, multi-channel notifications, voice banking, and alert transformation services
- Collaborate closely with engineering and architecture to understand technical trade-offs and influence platform design
- Own the Integration Framework, including the Golang API, service configuration tools, event-driven architecture, and database components
- Steward the multi-channel notifications service and drive alert templating transformation into scalable microservices
- Partner with cross-functional teams to analyze root causes and optimize platform performance
- Monitor and impact key metrics, efficiency, and platform reliability
- Advocate for product and technical standards across engineering and product teams
- Proactively identify opportunities for innovation, optimization, and platform improvements
- Conduct research and provide technical expertise for product and business cases
- Communicate value and vision effectively with technical and non-technical stakeholders
- Work with engineering counterparts to ensure security, availability, confidentiality, and privacy policies are adhered to
- Deliver clear product requirements and acceptance criteria for development teams
Requirements
What you’ll need- Typically requires a Bachelor’s degree in Computer Science, Engineering, or related field and a minimum of 5 years of technical product management or software engineering experience; or an advanced degree with 3+ years of experience; or equivalent related work experience
- Demonstrable experience in technical product management, preferably with infrastructure or platform products
- Excellent verbal, written, and interpersonal communication skills
- Strong teamwork, organization, and problem-solving abilities
- Experience collaborating with engineering teams and understanding technical tradeoffs
- Self-starter with ability to deliver results independently
- Experience managing multiple products and initiatives
- Familiarity with event-driven architecture or microservices is a plus, but not required
- Fluent written and oral communication in English
- Applicants must be authorized to work for any employer in the U.S.
- Unable to sponsor or take over sponsorship of an employment Visa at this time
Benefits
Comp & perks- Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
- Ongoing learning opportunities
- Internal mobility
- Meaningful leadership relationships
- Company-wide volunteer days
- Q2 Homecoming Week featuring learning, community service, and culture-building experiences
- Resources for physical, mental, and professional well-being
- Spark Program volunteer work and nonprofit support