Business Analyst

Qargo TMS

. Analyse customer workflows, goals, and constraints .

Posted 9/15/2026full-timeChicago • Illinois • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analyzing customer workflows and translating business requirements into effective system configurations, particularly within Qargo TMS. Strong communication and organizational skills are essential for managing projects and maintaining customer relationships in a fast-paced environment.

Highest-signal resume keywords

Qargo TMS ConfigurationData MappingSQL KnowledgeExcel ProficiencyCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MappingSQL KnowledgeExcel ProficiencySystem IntegrationWorkflow Analysis

Soft Skills

Excellent Communication SkillsCustomer-Oriented MindsetAdaptabilityOrganizational SkillsTeamwork

Tools & Technologies

Qargo TMS

Industry Keywords

TransportationLogisticsWorkflow AutomationSaaSFintechAccountingOperations

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Analyse customer workflows, goals, and constraints
Translate business requirements into optimal system configurations within the Qargo TMS
Support data mappings and transformations
Ensure system integrations run smoothly
Collaborate with technical teams to meet business and functional needs
Manage administrative and project tasks with precision and punctuality
Maintain strong relationships with customers and internal stakeholders
Deliver successful customer projects while maintaining high standards of customer service and teamwork

Requirements

What you’ll need

Genuine interest in transportation, logistics, or workflow automation
Background in SaaS, fintech, accounting, or operations is a plus
Strong technical aptitude and ability to navigate complex software systems
Proficient in Excel
Basic scripting or SQL knowledge is a plus
Excellent communication skills and customer-oriented mindset
Adaptable and organised
Comfortable in a fast-paced scale-up environment

Benefits

Comp & perks

A competitive salary package with great benefits
Real ownership, responsibility, and measurable impact
Opportunity to grow and shape your career as Qargo scales across the USA
Flexible hours and hybrid working options
Collaborative, international, and mission-driven team