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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and developing a Professional Services team, with a focus on project coordination, team capacity management, and effective communication across technical and non-technical stakeholders. Proficient in navigating a fast-paced, multi-market environment while ensuring efficient system integrations and data flows.
Highest-signal resume keywords
People ManagementProject CoordinationAPIs and System IntegrationsExcellent Communication SkillsSaaS Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementTeam LeadershipSystem IntegrationData Flow ManagementAPI Knowledge
Soft Skills
Organisational SkillsSelf-LeadershipTime ManagementCoaching and DevelopmentAdaptability
Industry Keywords
Professional ServicesConsultingSaaSTech Scale-UpCustomer-Facing Environment
About the role
Key responsibilities & impact- Build, lead and grow a Professional Services team covering Qargo’s markets
- Manage Business Analysts and Integration Delivery Managers
- Plan, prioritise and coordinate the team’s work, balancing workloads and tracking deadlines
- Create visibility into project status, team capacity and progress for stakeholders
- Coach and develop team members
- Establish processes and structure for a rapidly scaling, multi-market team
- Support functional and technical questions involving APIs, system integrations and data flows
- Coordinate with engineering teams to identify framework building blocks that improve Professional Services efficiency and coverage
- Coordinate across locations and time zones as the team becomes hybrid across Europe and the US
Requirements
What you’ll need- Proven experience in people management, ideally having led or coached a team before
- Strong organisational skills, self-leadership and time management
- Experience in a customer-facing, consulting or software implementation environment, ideally within a SaaS or tech scale-up
- Technical affinity with APIs, system integrations and data flows
- Excellent communication skills with technical and non-technical stakeholders
- Comfortable managing and coordinating a distributed, international team across time zones
- Ability to thrive in a fast-paced scale-up environment
- Fluent in English
Benefits
Comp & perks- A competitive salary package with great benefits
- Real ownership, responsibility and direct impact on Qargo’s international growth
- Opportunity to build and shape a new team from the ground up
- Flexible hours and hybrid working options
- Collaborative, international, and mission-driven team
- Occasional travel to the US