Demand Fulfillment Specialist

Qnity

. Monitor and manage the open customer order book to identify fulfillment risks and supply constraints .

Posted 10/9/2026full-timeCircleville • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supply chain management, order fulfillment, and customer service, with a strong focus on data accuracy and process compliance. Proficient in managing competing priorities and driving resolution strategies in dynamic environments.

Highest-signal resume keywords

Supply Chain PlanningOrder ManagementERP Systems (SAP, Oracle, JD Edwards)Analytical Problem-SolvingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supply Chain ManagementDemand FulfillmentInventory AllocationData AnalysisForecastingRoot-Cause AnalysisContinuous ImprovementCustomer SegmentationAllocation StrategiesService Level Management

Soft Skills

Strong CommunicationInfluencing Cross-Functional TeamsAttention to DetailDecision-Making Under PressureManaging Competing Priorities

Tools & Technologies

Microsoft ExcelReporting ToolsDashboard Development

Certifications & Qualifications

APICS/ASCM (CPIM, CSCP)

Industry Keywords

ManufacturingChemicalSemiconductorAdvanced MaterialsIndustrial Environment

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Monitor and manage the open customer order book to identify fulfillment risks and supply constraints
Prioritize customer orders according to established policies, business priorities, and demand planning guidance
Lead cross-functional discussions to resolve order fulfillment challenges and customer escalations
Own resolution strategies for at-risk orders, including rescheduling, substitutions, partial shipments, or revised commitments
Partner with Customer Service to ensure accurate and timely customer commitments
Act as the voice of the customer while balancing operational realities, inventory availability, and business objectives
Coordinate with Manufacturing, Planning, Operations, Product Management, and Commercial teams to resolve supply and fulfillment issues
Execute customer segmentation and allocation strategies during constrained supply situations
Analyze fulfillment challenges and provide root-cause feedback to improve processes and reduce recurring issues
Maintain order integrity and data accuracy within ERP and planning systems
Communicate decisions, risks, and priorities clearly to stakeholders across the organization
Proactively identify emerging risks and escalate issues before they impact customer commitments

Requirements

What you’ll need

Bachelor's degree in Supply Chain Management, Business, Operations, Engineering, Logistics, or a related field; equivalent combination of education and experience may be considered
3+ years of experience in supply chain planning, demand fulfillment, customer service, production planning, scheduling, order management, or a related function
Experience managing customer orders, fulfillment commitments, inventory allocation, or supply-demand balancing activities
Strong analytical and problem-solving skills with the ability to assess multiple variables and make sound business decisions
Demonstrated ability to manage competing priorities in a fast-paced, dynamic environment
Strong communication and stakeholder management skills with the ability to influence cross-functional teams
Experience working with ERP systems (SAP, Oracle, JD Edwards, or similar)
Proficiency in Microsoft Excel, including data analysis, reporting, and forecasting
Ability to identify risks, escalate issues appropriately, and drive timely resolution
Strong attention to detail and commitment to data accuracy and process compliance
Sponsorship is not available for this role now or in the future
Preferred: Experience in a manufacturing, chemical, semiconductor, advanced materials, or industrial environment
Preferred: APICS/ASCM certifications (CPIM, CSCP) or other supply chain certifications
Preferred: Experience supporting customer allocation and prioritization processes during constrained supply situations
Preferred: Knowledge of demand planning, supply planning, S&OP, inventory management, and customer fulfillment processes
Preferred: Experience working directly with commercial teams, product management, and customer service organizations
Preferred: Familiarity with root-cause analysis and continuous improvement methodologies
Preferred: Experience leading cross-functional discussions to resolve supply chain or customer fulfillment challenges
Preferred: Knowledge of customer segmentation, allocation strategies, and service level management
Preferred: Experience with supply chain analytics, reporting tools, and dashboard development
Preferred: Demonstrated ability to make decisions under pressure while balancing customer needs and business objectives

Benefits

Comp & perks

Comprehensive pay and benefits package
Hybrid work arrangement with onsite and remote work capabilities