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Senior Account Manager
qode.world. Own assigned small and recurring accounts as the single point of contact .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B client management, sales, and account retention, with a strong focus on IT sales and solution selling. Proficient in CRM management, project management, and effective communication with senior stakeholders.
Highest-signal resume keywords
B2B Client ManagementIT SalesAccount ManagementAWS Cloud Practitioner CertificationProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAccount ManagementSolution SellingCRM ManagementProject ManagementLead QualificationCloud BillingNegotiationResearchingProblem-Solving
Soft Skills
Excellent CommunicationInterpersonal SkillsDetail-OrientedProactiveOrganizational Skills
Tools & Technologies
CRMGoogle WorkspaceSpreadsheetsBusiness Tools
Certifications & Qualifications
AWS Cloud Practitioner Certification
Industry Keywords
B2BClient SuccessPremium ServiceIT SalesCloud TechnologyAI TechnologyInformation Security
Tech Stack
Tools & technologiesAWSCloudSQL
About the role
Key responsibilities & impact- Own assigned small and recurring accounts as the single point of contact
- Manage relationship quality, retention, and expansion opportunities
- Manage communication, feedback, and escalations for assigned accounts
- Coordinate with technical teams after deals close
- Track delivery milestones through formal client acceptance
- Identify upsell and expansion opportunities and drive them toward closed deals
- Attend client meetings with the Managing Director or Chief Commercial Officer
- Send client-meeting follow-ups within 24 hours, ideally the same business day
- Run outbound and inbound follow-up
- Qualify leads to SQL
- Maintain accurate and up-to-date CRM data
- Support proposals, scheduling, information requests, and working-level negotiation for strategic accounts
- Hunt, own, and close self-sourced deals independently where possible
- Close small software and Cloud Billing deals directly where possible
- Provide working-level follow-up, documentation, scheduling, information requests, and negotiation support for larger strategic deals
- Deliver weekly status reports on time
- Build qualified pipeline for CoderPush’s software and AWS cloud business
- Represent CoderPush in client meetings
Requirements
What you’ll need- 5+ years of experience in B2B client-facing work
- Proven experience in sales, account management, client success, or premium service industries
- 3+ years in IT Sales or Solution Sales, with a focus on hunting roles
- Strong project management and organizational skills
- Strong researching and problem-solving skills
- Ability to work independently and as part of a team
- Proactive, independent, and comfortable taking ownership of outcomes
- Detail-oriented with a strong drive to achieve targets
- Excellent communication and interpersonal skills
- Confident Vietnamese and conversational or better English
- Calm, professional presence when working with senior stakeholders
- Strong appearance and presentation for client meetings
- Organized, CRM-savvy, and disciplined about follow-through
- Genuine curiosity about cloud, AI technology, and IT
- Commitment to completing the AWS certification path
- Strong information-security awareness when handling customer information, sales records, contracts, proposals, and business documents
- Ability to use CRM, Google Workspace, spreadsheets, and other business tools securely
- Ability to follow company information-classification and document-sharing requirements
- Ability to promptly report phishing, unauthorized access, or accidental data disclosure
- Must complete the AWS Cloud Practitioner certification within the first 12 weeks
Benefits
Comp & perks- Uncapped commission on gross profit under the CoderPush Sales Compensation Policy; self-sourced Cloud Billing can pay 15–20% of gross profit
- 13th month payment of 0% / 50% / 100% / 150% of one month’s base salary, based on annual KPI scorecard
- Competitive salary, negotiable for strong candidates
- Performance bonus
- Referral bonus
- Transportation allowance
- 12 days of annual leave plus 3 emergency leave days, with up to 22 days of leave from the 5th year
- Hybrid, remote-friendly, and client-site work depending on the project and team setup
- Laptop support
- Certification and training allowance
- 50% sponsorship for AWS Certification Vouchers
- Clear career path with ongoing coaching
- Open, trust-based culture with no micromanagement
- Access to modern AI-powered tools
- Team building activities
- Company trips
- Gifts for onboarding, holidays, and milestones