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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong product management and ownership capabilities, with a focus on customer-facing digital products. Proficient in stakeholder engagement, Agile product development, and data-driven decision-making to enhance customer experience and drive commercial outcomes.
Highest-signal resume keywords
Product ManagementCustomer Journey MappingAgile Product DevelopmentStakeholder EngagementGoogle Cloud Platform
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRequirements ElicitationProcess MappingUser StoriesAcceptance CriteriaOutcome ValidationConversion Rate OptimisationA/B TestingBehavioural AnalyticsHypothesis Development
Soft Skills
FacilitationPresentationStorytellingInfluencingJudgement
Tools & Technologies
Google Cloud Platform
Industry Keywords
Client-Facing EnvironmentDigital ProductsCustomer ExperienceCommercial AwarenessNorth American Clients
Tech Stack
Tools & technologiesCloudGoogle Cloud Platform
About the role
Key responsibilities & impact- Build trusted relationships with senior client stakeholders and act as a credible adviser on product and customer-experience decisions
- Lead discovery workshops, stakeholder interviews, customer research and journey mapping
- Turn ambiguous challenges into problem statements, product visions, measurable outcomes and prioritised roadmaps
- Own commercial outcomes for digital workstreams on client projects
- Set KPIs, OKRs and measurement frameworks to define goals and track performance
- Structure objective-led programs across Value Streams, Initiatives, Epics and User Stories, defining long-term roadmaps and backlogs
- Balance customer value, commercial priorities, evidence and technical constraints in product decisions
- Collaborate with design, engineering, data, architecture and delivery teams throughout discovery, delivery and optimisation
- Use customer insight, behavioural data and experimentation to evaluate performance and identify improvements
- Communicate priorities, recommendations and trade-offs to executive stakeholders and delivery teams
- Support proposals and pre-sales discovery and contribute to the product practice
- Work on behalf of North American clients within a global technology consultancy specialising in Google Cloud Platform solutions
Requirements
What you’ll need- Strong experience in product management, product ownership or product strategy for customer-facing digital products or platforms
- Experience in a consultancy, agency or similarly client-facing environment
- Track record of taking products from discovery and strategy/concept into delivery and continuous improvement
- Strong understanding of customer journeys, user-centred design and Agile product development
- Confidence working with Directors, VPs and C-suite stakeholders
- Excellent spoken and written English, suitable for complex North American client engagements
- Strong facilitation, presentation, storytelling and influencing skills
- Judgement to challenge client assumptions constructively and lead through influence
- Commercial awareness and ability to balance customer, business and delivery needs
- Sufficient technical understanding to collaborate effectively with engineers and architects without being a technical specialist
- Experience with conversion rate optimisation, funnel analysis, behavioural analytics, hypothesis development, A/B testing and experimentation-led product improvement is advantageous
- Experience with business analysis, requirements elicitation, process mapping, business capability analysis, user stories, acceptance criteria and outcome validation is advantageous
- Experience with Google Cloud Platform or another cloud ecosystem is useful but not required
- Ability to align with North American client working hours when required
Benefits
Comp & perks- Work from Home Allowance
- Private Medical Insurance for family group
- Birthday leave
- 10 paid learning days per year
- Bonusly 100 points per month to recognise colleagues
- Two days per week in the office (hybrid work arrangement)
- Advancement opportunities within the career framework or internal opportunities with other departments