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Qover

Claims Team Leader

Qover

. Manage and process claims from A to Z .

Posted 9/18/2026full-timeBrussels • BelgiumSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and processing insurance claims from initiation to settlement, with a strong focus on stakeholder management and effective communication. Proficient in utilizing Google applications and adapting to new systems to enhance claims processes.

Highest-signal resume keywords
Claims Handling ExperienceStakeholder ManagementFluent EnglishGoogle Applications ProficiencyMultitasking Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims ProcessingClaims InvestigationSettlement CalculationPolicy Coverage Assessment
Soft Skills
Strong Communication SkillsSelf-MotivatedFlexibleCurious
Tools & Technologies
Google DocsGoogle SheetsGmailSlack
Industry Keywords
Insurance ClaimsFirst Notification of LossThird Party AdministratorMGABroker

About the role

Key responsibilities & impact
  • Manage and process claims from A to Z
  • Handle First Notification of Loss and partner validation processes
  • Investigate claims to determine their validity
  • Assess claim coverage according to policy conditions
  • Handle written and phone correspondence
  • Calculate settlements and proceed to payments
  • Maintain accurate records of claims and their outcomes
  • Continuously improve the claims process by identifying improvement areas and implementing new processes and technologies

Requirements

What you’ll need
  • 1 to 5 years of experience in claims handling in an insurance company, MGA, broker or third party administrator
  • Fluent English
  • Any other European language is a plus
  • Sound working knowledge of Google applications, including Gmail, Google Docs, Google Sheets and Slack
  • Ability to grasp new systems quickly
  • Ability to effectively multitask and prioritise a varied workload
  • Tech affinity is a plus
  • Ability to work under pressure and prioritise tasks
  • Ability to work in a fast-paced environment with conflicting priorities
  • Strong stakeholder management skills
  • Good written and verbal communication skills
  • Self-motivated, open-minded, curious and flexible, with a “can do” mentality

Benefits

Comp & perks
  • A flexible work environment: up to three days remote per week and the ability to work from anywhere one month per year
  • 28 days off (8 extra days on top of the 20 legal days)
  • A Qover-dedicated space at WeWork with a large terrace to enjoy team events
  • Regular social events
  • Collaborative and communal environment where everyone is welcomed, valued and accepted regardless of their nationality, gender, age, sexual orientation, disability, philosophical or political views, etc.
  • Opportunity to learn and have a real impact at one of Europe’s fastest-growing insurtechs