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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and processing insurance claims from initiation to settlement, with a strong focus on stakeholder management and effective communication. Proficient in utilizing Google applications to enhance claims handling efficiency and improve processes.
Highest-signal resume keywords
Claims Handling ExperienceStakeholder ManagementFluent EnglishGoogle Applications ProficiencyProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingClaims InvestigationSettlement CalculationPolicy Coverage Assessment
Soft Skills
Strong Communication SkillsMultitasking AbilitySelf-MotivatedFlexible Mindset
Tools & Technologies
Google DocsGoogle SheetsGmailSlack
Industry Keywords
Insurance ClaimsFirst Notification of LossThird Party AdministratorMGABroker
About the role
Key responsibilities & impact- Manage and process claims from A to Z
- Handle First Notification of Loss and partner validation processes
- Investigate claims to determine their validity
- Assess claim coverage according to policy conditions
- Handle written and phone correspondence
- Calculate settlements and proceed to payments
- Maintain accurate records of claims and their outcomes
- Continuously improve the claims process by identifying areas for improvement and implementing new processes and technologies
Requirements
What you’ll need- 1 to 5 years of experience in claims handling in an insurance company, MGA, broker or third party administrator
- Fluent English
- Any other European language is a plus
- Sound working knowledge of Google applications, including Gmail, Google Docs, Google Sheets and Slack
- Ability to grasp new systems quickly
- Ability to multitask and prioritise a varied workload
- Tech affinity is a plus
- Ability to work under pressure and prioritise tasks
- Ability to work in a fast-paced environment with conflicting priorities
- Strong stakeholder management skills
- Good written and verbal communication skills
- Self-motivated, open-minded, curious and flexible, with a “can-do” mentality
Benefits
Comp & perks- A flexible work environment: up to three days remote per week and the ability to work from anywhere one month per year
- 28 days off (8 extra days on top of the 20 legal days)
- Qover-dedicated workspace at WeWork in Brussels with a large terrace for team events
- Positive company culture with regular social events
- Collaborative and communal environment where everyone is welcomed, valued and accepted
- Opportunity to learn and have a real impact at a fast-growing insurtech