Cloud Engineer III

QTS Data Centers

. Deploy, configure, troubleshoot, and ensure continuity of client and QTS physical and virtualized infrastructures and operating systems .

Posted 11/3/2026full-timeRemote • New York • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced expertise in deploying and managing VMware ESXi and vCenter Server within complex private cloud environments, alongside strong capabilities in systems administration for Windows and Linux platforms. Proficient in technical troubleshooting, documentation, and providing customer-focused support while mentoring team members.

Highest-signal resume keywords

VMware ESXi DeploymentWindows And Linux AdministrationNetwork Virtualization Technologies (NSX)Advanced Technical TroubleshootingVMware Certified Professional – Data Center Virtualization (VCP-DCV)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VMware vCenter ServerPythonAnsiblePowerShellSMTPSNMPSSLSSHBGP PeeringActive Directory Administration

Soft Skills

Effective CommunicationProblem-SolvingTime ManagementCustomer RelationsMentorship

Tools & Technologies

IT Monitoring SystemsDiagnostic ToolsCommand UtilitiesMonitoring ToolsChange Requests

Certifications & Qualifications

MCSAMCSERHSERHSACompTIA A+Network+

Industry Keywords

Private Cloud EnvironmentsData Center ExperienceCompliance StandardsVirtualization TechnologiesHyperconverged Technologies

Tech Stack

Tools & technologies

AnsibleCloudDNSJavaScriptLinuxPythonSMTPVMware

About the role

Key responsibilities & impact

Deploy, configure, troubleshoot, and ensure continuity of client and QTS physical and virtualized infrastructures and operating systems
Develop and maintain knowledge of assigned tasks, functional areas, and projects
Deploy and support VMware ESXi and similar technologies on various hardware platforms
Deploy, monitor, diagnose, and troubleshoot Windows and Linux platforms using diagnostic, command, utility, and monitoring tools
Optimize systems and processes
Conduct project scoping with stakeholder groups for moderately complex projects
Plan and execute scheduled system maintenance, hardware and software upgrades, and application patching
Plan and execute capacity monitoring and management
Plan and execute functional test planning and testing
Create procedures to prevent or reduce outage severity
Analyze system performance and identify improvement opportunities
Create and update infrastructure documentation, technical diagrams, and workbooks
Write, update, or review Change Requests, MOPs, and similar documentation
Manage escalated tickets to ensure SLA compliance and customer satisfaction
Provide operational support for monitoring alerts and resolve incidents
Respond to production issues and see them through resolution
Deliver customer-focused support by phone and ticket-based communications
Work with the 24x7x365 Operations Service Center and maintain flexible availability as needed
Provide training and mentorship for lower-level team members

Requirements

What you’ll need

Bachelor’s degree in a related field or equivalent professional experience
Seven or more years of progressive IT engineering experience
Advanced experience deploying, upgrading, and migrating complex private cloud environments using VMware vCenter Server and ESXi
Advanced experience configuring network virtualization technologies (NSX)
Advanced experience configuring high availability and clustering
Advanced knowledge of SMTP, SNMP, SSL, SSH, and DNS
Advanced experience deploying and administering Windows, CentOS, and Red Hat operating systems
Advanced understanding of Python, Ansible, PowerShell, and/or JavaScript/JSON/REST API
Advanced experience hardening operating systems according to compliance standards and policy
Advanced understanding of BGP peering, HSRP, and IP subnetting
Enterprise-level Active Directory and Exchange administration experience
Experience with IT monitoring systems
US Citizenship required by law due to federal customer contracts
Preferred: six or more years of Systems Administration/Engineering experience focused on virtualization and hyperconverged technologies
Preferred: VMware Certified Professional – Data Center Virtualization (VCP-DCV)
Preferred: systems-focused certifications such as MCSA/MCSE or RHSE/RHSA
Preferred: additional technology certifications such as CompTIA A+ or Network+
Preferred: prior data center experience
Strong technical troubleshooting skills
Effective communication with clients, vendors, and colleagues
Documentation, time management, and planning skills
Written and oral communication, problem-solving, and process management skills
Ability to work within a team environment in a matrixed organization
Strong customer relations skills
Ability to learn and apply new technology and methodologies in a distributed environment
Willingness to grow yourself and others and provide training and mentorship to lower-level team members

Benefits

Comp & perks

Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending and HSA accounts
Paid holidays
Paid time off
Paid volunteer days
Employee assistance program
Tuition assistance
Parental leave
Military leave assistance
QTS scholarship for dependents
Wellness program
Roth and Traditional 401(k) matching contributions with immediate vesting
Bonus eligibility
Generous PTO and floating holidays
Stock Purchase Plan (SPP)
11 paid holidays annually; holiday compensation when worked
Pet and legal insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Crisis Fund
Tuition Reimbursement Program