Community Engagement Liaison

QTS Data Centers

. Serve as QTS’s primary local representative in a geographic region, establishing, strengthening, and maintaining relationships with residents, businesses, government officials, civil society, faith-based organizations, and advocacy groups.

Posted 11/9/2026full-timeRemote • Iowa • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community engagement and public affairs, with a strong focus on stakeholder collaboration, crisis response, and navigating regulatory frameworks. Proven ability to lead community initiatives and communicate effectively with diverse audiences.

Highest-signal resume keywords

Community EngagementPublic AffairsCrisis Response ManagementStakeholder CollaborationRegulatory Navigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community Assessment ToolProject ManagementRegulatory FrameworksPublic SpeakingCrisis Management

Soft Skills

Exceptional CommunicationInterpersonal SkillsAction-Oriented LeadershipAdaptabilityTeam Collaboration

Certifications & Qualifications

Bachelor's Degree in Public AffairsBachelor's Degree in Political ScienceBachelor's Degree in CommunicationsBachelor's Degree in Business

Industry Keywords

Community DevelopmentGovernment RelationsLand UseInfrastructureLarge-Scale Development

About the role

Key responsibilities & impact

Serve as QTS’s primary local representative in a geographic region, establishing, strengthening, and maintaining relationships with residents, businesses, government officials, civil society, faith-based organizations, and advocacy groups.
Establish a QTS community presence and act as a first point of contact for project updates, community questions, and concerns.
Organize opportunities to share project updates and solicit community feedback.
Lead Community Complaint Management, ensuring concerns are managed fairly, transparently, and promptly, including escalation as needed.
Attend public meetings, events, hearings, and town halls to engage local stakeholders and demonstrate QTS’s community involvement.
Partner with the Community Impact Team to assess community development priorities and identify partnerships and volunteer opportunities.
Support Economic Development and Government Relations teams with regulatory, permitting, and policy environments to enable business continuity and meet project milestones.
Partner with Communications & Brand teams on consistent messaging, the QTS Story, and local media engagement.
Update and use the Community Assessment tool to inform engagement strategy and planning.
Provide internal teams with insights on community sentiment, stakeholders, priorities, and risks.
Maintain the key stakeholder map.
Lead annual stakeholder engagement strategy, planning, and resource requests.
Track and report community engagement activities.

Requirements

What you’ll need

Five or more years of experience in community engagement, public affairs, government relations, or a related field.
Bachelor's degree in Public Affairs, Political Science, Communications, Business, or related professional experience.
Experience collaborating directly with communities, particularly in industries involving land use, infrastructure, or large-scale development projects.
Demonstrated ability to collaborate cross functionally in a high volume, fast paced, dynamic organization.
Experience in crisis response and managing public opposition to development projects.
Demonstrable action-oriented leadership.
Exceptional communication and public speaking skills, with the ability to engage with diverse stakeholders in a respectful and solution-driven manner.
Ability to navigate local government processes, permitting, and regulatory frameworks while maintaining transparency and accountability.
Strong verbal and written communication skills.
Strong interpersonal skills.
Ability to work independently and as part of a team.
Ability to be flexible and adapt to changing situations at a high-growth company.
Ability to prioritize, multitask, and deliver high-quality work in tight timeframes.

Benefits

Comp & perks

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program
Reasonable accommodations for individuals with disabilities