Talent Acquisition Manager

QTS Data Centers

. Own the end-to-end operating model for Recruiting Systems, including intake, triage, prioritization, escalation, service levels, day-to-day support, and improvements.

Posted 9/18/2026full-timeIrving • Kansas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Recruiting Systems, focusing on operational reliability, stakeholder engagement, and change management. Proven ability to lead teams, drive process adoption, and ensure data governance and compliance.

Highest-signal resume keywords

Recruiting Systems SupportChange ManagementData GovernanceOperational ReliabilityPeople Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process AdoptionStakeholder ManagementRequirements GatheringIncident ManagementData Quality MonitoringUATDocumentationConfigurationReportingTraining Development

Soft Skills

Strong CommunicationCoachingPerformance ManagementPrioritizationDiscretion

Tools & Technologies

Workday RecruitingATSCRMHRIS

Industry Keywords

Operational ModelService LevelsContinuous ImprovementFeedback LoopsVendor Coordination

About the role

Key responsibilities & impact

Own the end-to-end operating model for Recruiting Systems, including intake, triage, prioritization, escalation, service levels, day-to-day support, and improvements.
Establish stakeholder cadence and anchor work to measurable outcomes such as process adoption, cycle time, and data quality.
Use recruiting data to define and track adoption and quality signals, identify friction points and root causes, and prioritize fixes and behavior change with TA leaders.
Create change plans including communications, training, job aids, and feedback loops; measure impact after rollout.
Maintain reliable operations for scheduled jobs, integrations, and recurring deliverables.
Monitor execution, manage incidents to resolution, coordinate with IT/vendors, and maintain current runbooks and SLAs.
Lead continuous improvement and change delivery by defining the roadmap, gathering requirements, running testing and releases, and publishing documentation.
Drive stakeholder change management, readiness, communications, and training.
Partner with Talent Acquisition to enable process adoption and track uptake and outcomes.
Coach a team of 2–3 and ensure privacy, security, and compliance.

Requirements

What you’ll need

5+ years of experience supporting Recruiting Systems (ATS/CRM or HRIS), with a strong focus on operating model, stakeholder intake/prioritization, and day-to-day production support.
Experience maintaining reliable operations (scheduled processes, integrations, and recurring deliverables) and partnering with IT/vendors to resolve issues and prevent recurrence.
Proven change management and process adoption with stakeholders.
Ability to turn insights into clear requirements, communications, training/job aids, and reinforcement; measure outcomes and iterate.
Prior experience leading a small team (2–3 direct reports).
Strong communication, documentation, and stakeholder management skills.
Ability to manage competing priorities and handle sensitive data with discretion.
Workday Recruiting experience, with emphasis on business process understanding, support model/roles, and partnering with technical teams on configuration, security, and reporting.
Data governance mindset: align on definitions, monitor data quality, support audit readiness, and ensure the right access/controls.
Operational reliability: comfort with recurring processes/jobs, monitoring and incident response, vendor/IT coordination, and maintaining clear documentation/runbooks.
Change management and process adoption: stakeholder alignment, requirements/UAT, release communications, training/job aids, reinforcement, and measuring uptake.
People leadership: coaching and performance management, delegation and capacity planning, and establishing a reliable support rhythm with clear escalation paths.

Benefits

Comp & perks

Q-Rest Sabbatical
Employee Stock Purchase Plan
QTS scholarship for dependents
Eagle Club Award Trip Eligibility
Paid Volunteer and Floating days
Tuition Assistance
Parental Leave
Military Leave Assistance