FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in electrical and mechanical installation, troubleshooting, and repair of equipment, with a strong focus on customer service and effective communication. Capable of diagnosing technical issues and providing solutions while managing equipment and parts efficiently.
Highest-signal resume keywords
Electrical InstallationMechanical InstallationTroubleshooting HardwareCustomer Service ExperienceTechnical Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairing Electronic ComponentsReading Technical DiagramsDiagnosing Technical IssuesConfiguring HardwarePerforming Routine MaintenanceTesting EquipmentAdvanced ConfigurationOperating EquipmentManaging Replacement Parts
Soft Skills
Attention to DetailProblem SolvingOrganizational SkillsEffective CommunicationAdaptability
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Customer LocationsEmbedded SoftwareBusiness ApplicationsRemote SupportMaintenanceParcel LockersOSHA Guidelines
About the role
Key responsibilities & impact- Install, service, or upgrade equipment onsite at customer locations
- Configure hardware and embedded software components after installation
- Perform advanced configuration and service hardware and software business applications
- Perform routine maintenance on technology equipment
- Test equipment to troubleshoot issues
- Diagnose technical issues and identify solutions for equipment and controls
- Provide remote support alongside onsite service
- Train and guide customers on product operation and maintenance
- Collaborate with customers to understand requirements and provide technical recommendations and solutions
- Keep clients apprised of progress during maintenance or down-system situations
- Escalate issues in a timely manner
- Share knowledge to ensure continuous improvement
- Maintain tools and equipment used during service calls
- Manage stock of replacement parts and equipment
Requirements
What you’ll need- 4+ years of experience in Customer Service or equivalent experience, preferred
- 4+ years of electrical/mechanical installation, troubleshooting, and repair experience, preferred
- Ability to read technical diagrams, manuals, and schematics
- Troubleshooting and repairing hardware and electronic components, preferred
- Valid driver's license with a clean driving record
- Ability to diagnose and repair base-level equipment
- Ability to diagnose and repair mid-level equipment
- Ability to diagnose advanced technical issues, troubleshoot problems, and identify solutions
- Ability to communicate effectively with customers, sales, and technology teams
- Experience with mail-related equipment or parcel lockers is a plus
- Strong attention to detail and follow-up skills
- Ability to identify and resolve problems
- Ability to problem solve and operate independently
- Strong organizational skills and ability to multitask and adapt as priorities change
- Ability to lift or move 50 lbs (22 kg), with or without accommodation, within OSHA guidelines
Benefits
Comp & perks- Flexible work: hybrid work model blending office and remote setup
- 24/7 online learning platform and global growth opportunities
- Empowered Communities and philanthropy program
- Competitive Total Rewards covering wellness and work/life balance
- Generous referral scheme
- Complimentary employee assistance program for mental health support
- Reasonable modifications to the interview process and application assistance
- Equal Employment Opportunity protections