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Account Manager – EU Institutions
Qualco Technology. Own and develop strategic customer relationships as the primary contact for commercial and account-related matters .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Account Management and Customer Success, with a strong focus on strategic relationship building, contract management, and business development. Proficient in stakeholder management and communication, ensuring alignment with customer expectations and regulatory compliance.
Highest-signal resume keywords
Account ManagementCustomer SuccessContract ManagementProposal PreparationStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentDigital TransformationNegotiationsAnalytical SkillsOrganizational Skills
Soft Skills
Communication SkillsRelationship BuildingProblem-Solving Skills
Industry Keywords
ConsultingIT ServicesOutsourcingPublic SectorEU Institutions
About the role
Key responsibilities & impact- Own and develop strategic customer relationships as the primary contact for commercial and account-related matters
- Drive customer satisfaction, account growth, contract renewals, and expansion opportunities
- Understand customer business needs and identify opportunities for additional services, projects, and consulting engagements
- Manage commercial aspects including proposals, change requests, contract extensions, renewals, and negotiations
- Lead preparation and submission of customer proposals, RFP responses, and service offerings with delivery and technical teams
- Build and maintain relationships with customer stakeholders, partners, consortium members, and vendors
- Monitor account performance and customer feedback, identifying improvements and growth opportunities
- Coordinate customer governance activities, business reviews, steering committees, and executive meetings
- Collaborate with Delivery Managers to align customer expectations, contractual commitments, and business objectives
- Maintain account plans, forecasts, pipeline information, and business development activities
- Represent the company in customer meetings, industry events, and networking activities
- Ensure activities comply with regulatory requirements and support implementation of the Group Anti-Bribery and Corruption Policy
Requirements
What you’ll need- University degree in Business Administration, Information Technology, Engineering, or a related field
- More than 5 years of experience in Account Management, Customer Success, Business Development, Consulting, or IT Services
- Proven experience managing strategic customer accounts and developing long-term client relationships
- Experience in consulting, digital transformation, IT services, outsourcing, or professional services environments
- Strong commercial acumen with experience in contract management, proposal preparation, negotiations, and account growth
- Excellent stakeholder management, communication, presentation, and relationship-building skills
- Experience working with public sector, EU Institutions, or large enterprise customers will be considered an asset
- Strong analytical, organizational, and problem-solving capabilities
- Experience working in multicultural and distributed environments
- Excellent knowledge of Greek and English, both written and verbal
Benefits
Comp & perks- A broad, high-visibility controlling role at the heart of an international group
- Genuine international exposure across six entities and several jurisdictions
- The opportunity to shape and standardize finance processes and to contribute to group-wide improvement projects
- A competitive remuneration package
- Hybrid working