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Supervisor, Payment Posting
QualDerm Partners. Post, adjust, and monitor patient accounts receivable .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient accounts receivable, ensuring compliance with third-party billing requirements, and leading teams to optimize revenue cycle operations. Proficient in analyzing payment processes and implementing improvements to enhance productivity and efficiency.
Highest-signal resume keywords
Payment-Posting ExperienceLeadership ExperienceKnowledge of Third-Party BillingAbility to Interpret Explanations of BenefitsExperience with Recoupments and Reversals
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts Receivable ManagementPayment PostingBilling System DocumentationEFT/ERA SetupMonth-End BalancingAnalytics MonitoringProcess ImprovementPatient CollectionsRevenue Cycle FunctionsCompliance Management
Soft Skills
Strong Communication SkillsCritical ThinkingNegotiation SkillsMultitasking AbilityDiplomatic Complaint Handling
Tools & Technologies
Billing SoftwareAnalytics Production ReportsPatient Billing Systems
Industry Keywords
MedicareMedicaidManaged CarePayer GuidelinesRevenue Cycle Management
About the role
Key responsibilities & impact- Post, adjust, and monitor patient accounts receivable
- Research, identify, and rectify circumstances affecting delayed submission or payment of accounts
- Communicate accounts receivable issues proactively to management to ensure compliance and accuracy
- Perform administrative and clerical duties supporting revenue cycle functions
- Provide daily oversight and leadership to Posting Leads and Specialists across all regions
- Meet productivity requirements and complete payment and adjustment posting accurately and on time
- Ensure accurate month-end balancing across all regions
- Collaborate with operational personnel to review and resolve issues
- Assist with patient billing calls
- Document patient accounts in the billing system
- Maintain current knowledge of payer guidelines and reimbursement policies
- Manage day-to-day posting operations and procedures
- Oversee patient collections, including internal and external bad debt, across all regions
- Set up EFT/ERA
- Monitor analytics production reports
- Create workflows to improve productivity and efficiency
- Serve as primary contact for posting leads, managers, accounting, and others
- Manage external sites such as Alle and Care Credit
- Manage hiring, training, performance reviews, productivity monitoring, time off/scheduling, and performance management
- Lead monthly team meetings
- Participate in audits and process improvement projects
- Maintain regular and predictable attendance
- Travel to locations as applicable
- Report to the Director, Cash Management
Requirements
What you’ll need- High school diploma or GED required; associate degree in a related field strongly preferred
- Five years of payment-posting experience in a medical setting
- Minimum of two years of leadership experience
- Knowledge of third-party billing and collection requirements, including Medicare, Medicaid, and managed care
- Extensive experience posting recoupments and reversals
- Ability to read and interpret Explanations of Benefits (EOBs)
- Strong communication, critical-thinking, negotiation, and multitasking skills
- Professional, team-oriented, and results-driven
- Ability to handle complaints diplomatically and perform effectively under pressure
- Applicants must be currently authorized to work in the United States on a full-time basis
Benefits
Comp & perks- Competitive Pay – Attractive compensation to reward your hard work
- Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
- Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
- Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
- Company-Paid Life Insurance – Basic life coverage, with the option for additional plans
- Disability Protection – Short-term and long-term disability coverage
- Additional Wellness Plans – Accident, critical illness, and identity theft protection plans
- Employee Assistance Program (EAP) – Confidential support for personal or work-related challenges
- Exclusive Employee Discounts
- Referral Bonus Program