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Home Care Supervisor
Qualicare Home Care. Conduct initial client assessments, develop care plans, and coordinate services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client assessment, care plan development, and service coordination while maintaining compliance with nursing standards. Strong organizational and communication skills are essential for managing caregiver schedules and addressing client concerns effectively.
Highest-signal resume keywords
Current RPN RegistrationClient AssessmentCare Plan DevelopmentScheduling Software ProficiencyElectronic Medical Records
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client AssessmentCare Plan DevelopmentDirect Care DeliveryDocumentation ComplianceScheduling Management
Soft Skills
Organizational SkillsCommunication SkillsClinical JudgmentProblem-Solving SkillsClient-Focused Approach
Tools & Technologies
Scheduling SoftwareElectronic Medical Records
Certifications & Qualifications
Current RPN Registration
Industry Keywords
Home CareCaregiver CoordinationClient ServicesNursing StandardsAfter-Hours Coverage
About the role
Key responsibilities & impact- Conduct initial client assessments, develop care plans, and coordinate services
- Respond to new client and referral partner inquiries
- Schedule initial assessments and coordinate setup of care services
- Manage caregiver schedules and arrange coverage for PSW call-ins and no-shows
- Support caregivers and address client and family concerns
- Resolve service issues
- Participate in scheduled after-hours phone coverage
- Coordinate staffing solutions and respond to client, family, and clinical concerns
- Deliver occasional direct care when needed to maintain service continuity
- Maintain accurate documentation in compliance with College of Nurses practice standards
- Work closely with the business owner
- Make day-to-day decisions independently
Requirements
What you’ll need- Current RPN registration in good standing with the College of Nurses of Ontario
- Strong organizational, communication, clinical judgment, and problem-solving skills
- Ability to work independently, manage competing priorities, and make sound decisions
- Professional, client-focused approach when communicating with families, caregivers, and referral partners
- Comfortable using scheduling software and electronic medical records
- Valid driver's license and reliable transportation
- Travel to client homes and partner facilities is required
- Weekend availability is mandatory
- Some after-hours on-call coverage
- Previous supervisory or home-care experience is an asset but is not required
Benefits
Comp & perks- Independence Bonus based on performance
- Training & development
- Continuing-education support
- Mileage reimbursement for eligible work-related travel
- Career advancement opportunities
- Flexible work from home options available
- Great Place to Work certified organization
- Supportive and fulfilling work environment
- Ongoing support, training, and mentorship
- Work-life balance with flexible scheduling options
- Employee perks and recognition programs
- Health insurance at some locations
- Comprehensive benefits