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Solutions Consultant
Qualifacts. Provide multi-hour software demonstrations and training to employees, prospects, and existing customers, both on-site and off-site .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong presentation and technical skills to effectively engage with diverse audiences, tailoring product demonstrations to meet customer needs. Proficient in utilizing productivity and project management tools to support sales processes and enhance customer interactions.
Highest-signal resume keywords
Dynamic Presentation SkillsTechnical Problem SolvingSalesforce CRM ExperienceOffice 365 ProficiencyMicrosoft Project Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Presentation Curriculum DevelopmentDemonstration Database ConfigurationNeeds AnalysisTechnical ConsultationSales Process Support
Soft Skills
Excellent Interpersonal SkillsOrganizational SkillsPositive AttitudeSelf-MotivationFlexibility in Planning
Tools & Technologies
Office 365Microsoft ProjectSalesforce
Industry Keywords
Customer TrainingProduct DemonstrationTechnical ExpertImplementation ServicesUser Groups
About the role
Key responsibilities & impact- Provide multi-hour software demonstrations and training to employees, prospects, and existing customers, both on-site and off-site
- Set up, configure, and maintain demonstration databases
- Research and analyze prospective customer needs and state requirements to tailor product conversations and demonstrations
- Consult with C-level, director-level, and end-user staff to drive needs analysis and answer product, technical, and process questions
- Support the sales process through trade shows and other marketing efforts as needed
- Develop and regularly update internal, external, and client-specific demonstration materials
- Participate in customer user groups and product advisory boards as a technical expert and Product SME
- Liaise with help desk, product, projects, quality assurance/testing, and implementation services departments
- Align sales demonstration and implementation objectives with product evolution and customer needs
- Ensure new customers are properly transitioned into implementation
Requirements
What you’ll need- Dynamic and professional presentation skills
- Passion for technology and ability to quickly understand complex systems, configure system settings and workflows, and solve technical issues
- Proficiency in creating presentation curriculum and corresponding materials
- Excellent interpersonal skills and ability to interact with diverse groups, handle difficult situations, and maintain a professional presence
- Enthusiastic, positive attitude and willingness to help internal and external customers and co-workers
- Strong desire to learn and enhance technical, presentation, and communication skills while mentoring peers
- Ability to self-motivate and employ a strong work ethic, judgment, and decision-making skills with minimal supervision
- Good organizational skills and attention to detail
- Flexibility in thinking, planning, and executing sales presentations
- Proficiency with Office 365 or similar productivity tools
- Proficiency with Microsoft Project or similar project management tools
- Ability to travel extensively, including overnight travel, up to 60% of the time
- Close proximity to a commercial airport in the continental United States is ideal
- Knowledge or experience with Salesforce or other CRM systems
Benefits
Comp & perks- Equal opportunity employer
- Inclusive environment for all employees