Mid-Level Automation Analyst

Quality Digital

. Develop and maintain automations using Power Automate Cloud and Power Automate Desktop .

Posted 10/28/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and maintaining automations using Power Automate, integrating corporate systems, and optimizing business processes. Proficient in SQL, Python, and JavaScript for enhancing automation functionality and ensuring effective operations in production environments.

Highest-signal resume keywords

Microsoft Power Platform CertificationPower Automate DevelopmentSQL Querying and ProcessingREST/SOAP API IntegrationExperience with ITSM

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Power Automate CloudPower Automate DesktopSQLPythonJavaScriptREST APIsSOAP APIsRPAWorkflow DesignError Handling

Soft Skills

CollaborationProblem-SolvingCommunication

Tools & Technologies

Microsoft TeamsDataverseOn-Premises Data GatewayAzure FunctionsJiraAzure DevOpsCopilot Studio

Certifications & Qualifications

Microsoft Power Platform / Power Automate Certification (PL-500)

Industry Keywords

ITSMService DeskNOCKanbanScrum

Tech Stack

Tools & technologies

AzureCloudERPITSMJavaScriptPythonRPASOAPSQL

About the role

Key responsibilities & impact

Develop and maintain automations using Power Automate Cloud and Power Automate Desktop
Automate business processes and integrate corporate systems, including legacy systems, via REST/SOAP APIs and connectors
Structure and validate processes with clients and business teams
Design workflows and distinguish automated activities from analyst activities
Implement error handling, logging, retries, notifications, schedules, and triggers
Create reusable components for multiple clients in a corporate environment
Map processes with stakeholders and propose improvements based on RPA
Integrate ERP, ITSM, email, APIs, and corporate platforms, including AI ASSIST solutions
Ensure automations operate effectively in production
Resolve incidents, perform preventive and corrective maintenance, and document workflows
Work with IT, ITSM, and AI teams as the technical automation reference

Requirements

What you’ll need

Microsoft Power Platform / Power Automate certification (PL-500 or equivalent)
Knowledge of SQL for querying and processing data in flows
Knowledge of Python or JavaScript for functionality not covered by connectors, web extraction (XPath), and Desktop customization
Familiarity with ITSM (tickets, queues, and SLAs) and Microsoft Teams
Knowledge of Dataverse, On-premises Data Gateway, Power Platform ALM, or Azure Functions
Knowledge of Jira, Azure DevOps, or an equivalent tool
Experience with Kanban or Scrum
Experience with automations deployed for clients or in operational environments (Service Desk/NOC), not only in laboratory settings
Copilot Studio or another RPA platform is a plus, but not required
Availability to work from 8:00 a.m. to 5:00 p.m. or from 9:00 a.m. to 6:00 p.m., Monday through Friday

Benefits

Comp & perks

An environment conducive to learning and professional growth
Performance reviews and feedback to support continuous development
Meal and/or food allowance
Medical and dental insurance
Pharmacy partnerships offering discounts on medications
Childcare assistance in accordance with current policy
Partnership with SESC
Partnerships for language and technology studies, as well as access to a course platform
Payroll-deducted loans at attractive rates
Financial education program
Corporate University and learning paths
Referral program with the opportunity to earn prizes and bonuses
Group life insurance