Junior Support Engineer

Quality & Reliability S.A.

. Supporting the management and maintenance of ICT services and environments, including production, preproduction and test environments .

Posted 11/11/2026full-timeBarcelona • SpainJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ICT infrastructure support, including cybersecurity, database management, and cloud services, while effectively communicating and collaborating with clients. Proven ability to manage and maintain ICT environments, ensuring performance, security, and timely delivery of services.

Highest-signal resume keywords

ICT Infrastructure SupportCybersecurity ProductsMicrosoft AzureLinux Operating SystemsDatabase Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ICT Infrastructure SupportCybersecurity ProductsDatabase Management ServersLinux Operating SystemsMicrosoft Cloud ServicesMicrosoft Windows TechnologiesNetwork ProductsVirtualization TechnologiesStorage and Backup InfrastructuresPerformance Management

Soft Skills

Organizational SkillsProblem-Solving SkillsCommunication SkillsTeam CollaborationAutonomous Work

Tools & Technologies

Microsoft AzureMicrosoft 365VMwareHyper-VRed Hat LinuxOracle SQL ServerMicrosoft SQL ServerCiscoFortinetPalo Alto

Industry Keywords

ICT ServicesFusion EnergyService Desk SupportSecurity ClearanceConfidentiality Agreement

Tech Stack

Tools & technologies

AzureCloudCyber SecurityLinuxMS SQL ServerOracleSQLVMware

About the role

Key responsibilities & impact

Supporting the management and maintenance of ICT services and environments, including production, preproduction and test environments
Assisting with ICT infrastructure operations, including patches, upgrades, preventative maintenance, performance, security and backups
Acting as second-level support for the Service Desk
Supporting ICT services for a European organization in the field of fusion energy

Requirements

What you’ll need

A secondary education diploma
At least 2+ years of experience in ICT infrastructure support or second-level support
Working knowledge of several of these areas: cybersecurity products and solutions, database management servers, storage and backup infrastructures, Linux operating systems, Microsoft cloud services, Microsoft Windows technologies, network products and solutions, and virtualization technologies
Good organizational and problem-solving skills, and the ability to prioritize, deliver on time to agreed standards and work both autonomously and in a team
Good oral and written communication skills in English, and the ability to interact effectively with client representatives
Security clearance and a confidentiality agreement may be required
Nice to have: Hands-on experience with Microsoft Azure and Entra ID, Microsoft 365, VMware or Hyper-V, Red Hat Linux, Oracle or Microsoft SQL Server, Cisco, Fortinet or Palo Alto