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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Learning Management System (LMS) administration, instructional design, and training development practices. Proficient in managing training logistics, analyzing learner outcomes, and enhancing training content for improved user experience.
Highest-signal resume keywords
LMS AdministrationInstructional DesignTraining Development PracticesProject ManagementExceptional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LMS ProficiencyInstructional Design ToolsSCORM UploadingData EntryCourse CreationTraining EvaluationContent ReviewUser Account ManagementReport GenerationTraining Documentation
Soft Skills
Interpersonal SkillsCollaborationCustomer ServiceProblem SolvingTime Management
Industry Keywords
Organizational DevelopmentHuman ResourcesEducationBusiness AdministrationLearning Modalities
About the role
Key responsibilities & impact- Maintain, update, and administer the learning management system (LMS)
- Create and assign courses, curricula, and learning paths
- Maintain the LMS calendar
- Enter training data, documents, attendance, and course completion information accurately and promptly
- Generate and distribute LMS reports
- Manage user accounts and permissions, troubleshoot issues, and respond to LMS support inquiries
- Upload, test, and publish SCORM, video, and document-based eLearning materials
- Monitor the QualU email inbox and ticketing queue, responding or escalating as needed
- Maintain training documentation, presentations, recorded sessions, and shared file archives
- Coordinate training event logistics, including room and AV setup, catering, off-site social events, participant and instructor travel, and materials
- Assist with surveys, evaluations, and reporting for continuous improvement
- Peer-check training content for grammar, visual elements, animation, and functionality
- Support training communications to increase awareness and participation
- Review and refine instructional materials using stakeholder feedback, learner outcomes, and performance metrics
- Review training content for accuracy, grammar, branding, accessibility, and user experience
Requirements
What you’ll need- Bachelor’s degree in organizational development, Human Resources, Instructional Design, Education, Business Administration or related field; or equivalent experience
- 2–5 years of experience in training, instructional design, LMS administration, or related learning functions
- Knowledge of training and development practices, including familiarity with various learning modalities
- Proficiency with learning management systems
- Experience in instructional design and authoring tools
- Exceptional written and verbal communication skills
- Strong interpersonal skills and effectiveness in collaborating with SMEs and cross-functional partners at all levels of the organization
- Established background in delivering high-quality customer service
- Demonstrated project management abilities, including planning, organization, prioritization, and meeting deadlines
- Skilled at translating complex information into clear, learner-friendly content
- Ability to analyze situations, anticipate potential issues, and propose practical alternative solutions and approaches to challenges
- Ability to manage and prioritize multiple tasks, projects, and initiatives to meet deadlines in a dynamic environment
- Equivalent experience may substitute for the stated bachelor’s degree
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short- and long-term disability coverage
- 401(k) match
- Flexible Spending Accounts
- Employee Assistance Program (EAP)
- Parental leave
- Paid time off
- Holidays
