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Learning Management System Coordinator
Qualus. Maintain, update, and administer the learning management system (LMS), including creating and assigning courses, curricula, and learning paths and maintaining the LMS calendar .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Learning Management System (LMS) administration, instructional design, and training program coordination. Proficient in generating reports, managing user accounts, and ensuring high-quality training content delivery.
Highest-signal resume keywords
LMS AdministrationInstructional DesignTraining Program CoordinationProject ManagementExceptional Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LMS ProficiencyInstructional Design ToolsData Entry and ReportingELearning Material UploadingTraining Content Review
Soft Skills
Interpersonal SkillsCollaborationCustomer ServiceAdaptabilityProblem-Solving
Tools & Technologies
SCORMQualU EmailTicketing SystemsAV Setup ToolsSurvey Tools
Industry Keywords
Training and Development PracticesLearning ModalitiesOrganizational DevelopmentHuman ResourcesBusiness Administration
About the role
Key responsibilities & impact- Maintain, update, and administer the learning management system (LMS), including creating and assigning courses, curricula, and learning paths and maintaining the LMS calendar
- Ensure accurate and timely entry of training data and documents, attendance, and course completion for reporting and accountability
- Generate and distribute LMS reports for stakeholders
- Manage user accounts, permissions, troubleshooting, and general LMS support inquiries
- Upload, test, and publish eLearning materials, including SCORM, video, and documents
- Monitor the QualU email inbox and ticketing queue, responding or escalating as needed
- Maintain training documentation, presentations, recorded sessions, and shared file archives
- Coordinate training-program event logistics, including room and AV setup, on-site food and beverages, off-site social events, participant and instructor travel, and materials creation
- Assist with surveys, evaluations, and reporting to support continuous improvement
- Peer-check training content for grammar, visual elements, animation, and course functionality
- Support QualU training communications to drive program awareness and participation
- Review and refine instructional materials based on stakeholder feedback, learner outcomes, and performance metrics
- Review training content for accuracy, grammar, branding, accessibility, and user experience
Requirements
What you’ll need- Bachelor’s degree in organizational development, Human Resources, Instructional Design, Education, Business Administration or related field; or equivalent experience
- 2–5 years of experience in training, instructional design, LMS administration, or related learning functions
- Knowledge of training and development practices, including familiarity with various learning modalities
- Proficiency with learning management systems
- Experience in instructional design and authoring tools
- Exceptional written and verbal communication skills
- Strong interpersonal skills and effectiveness in collaborating with SMEs and cross-functional partners at all levels of the organization
- Established background in delivering high-quality customer service
- Demonstrated project management abilities, including planning, organization, prioritization, and meeting deadlines
- Skilled at translating complex information into clear, learner-friendly content
- Ability to analyze situations, anticipate potential issues, and propose practical alternative solutions and approaches to challenges
- Strong sense of urgency and adaptability, with the ability to manage and prioritize multiple tasks, projects, and initiatives to meet deadlines in a dynamic environment
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible Spending Accounts
- Employee Assistance Program (EAP)
- Parental leave
- Paid time off
- Holidays