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LMS Coordinator, Instructional Designer
Qualus. Maintain, update, and administer the learning management system (LMS), including creating and assigning courses, curricula, and learning paths and maintaining the LMS calendar .
About the role
Key responsibilities & impact- Maintain, update, and administer the learning management system (LMS), including creating and assigning courses, curricula, and learning paths and maintaining the LMS calendar
- Ensure accurate and timely entry of training data and documents, attendance, and course completion for reporting and accountability
- Generate and distribute LMS reports for stakeholders
- Manage user accounts, permissions, troubleshooting, and general LMS support inquiries
- Upload, test, and publish eLearning materials, including SCORM, video, and documents
- Monitor the QualU email inbox and ticketing queue, responding or escalating as needed
- Maintain training documentation, presentations, recorded sessions, and shared file archives
- Coordinate training event logistics, including room and AV setup, onsite food and beverages, offsite social events, participant and instructor travel, and training materials
- Assist with surveys, evaluations, and reporting to support continuous improvement
- Peer-check training content for grammar, visual elements, animation, and course functionality
- Support QualU training communications to drive awareness and participation
- Review and refine instructional materials based on stakeholder feedback, learner outcomes, and performance metrics
- Review training content for accuracy, grammar, branding, accessibility, and user experience
Requirements
What you’ll need- Bachelor’s degree in organizational development, Human Resources, Instructional Design, Education, Business Administration or related field; or equivalent experience
- 2–5 years of experience in training, instructional design, LMS administration, or related learning functions
- Knowledge of training and development practices, including familiarity with various learning modalities
- Proficiency with learning management systems
- Experience in instructional design and authoring tools
- Exceptional written and verbal communication skills
- Strong interpersonal skills and effectiveness in collaborating with SMEs and cross-functional partners at all levels of the organization
- Established background in delivering high-quality customer service
- Demonstrated project management abilities, including planning, organization, prioritization, and meeting deadlines
- Skilled at translating complex information into clear, learner-friendly content
- Ability to analyze situations, anticipate potential issues, and propose practical alternative solutions and approaches to challenges
- Strong sense of urgency and adaptability, with the ability to manage and prioritize multiple tasks, projects, and initiatives to meet deadlines in a dynamic environment
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short- and long-term disability insurance
- 401(k) match
- Flexible Spending Accounts
- Employee Assistance Program (EAP)
- Parental leave
- Paid time off
- Holidays