Max Training Specialist

QubicaAMF Worldwide - Bowling Products

. Provide product and technical training for scoring software and related products to customers and end-users in one-to-one or small-group settings .

Posted 11/3/2026full-timeMechanicsville • Virginia • United StatesMid-LevelSenior💰 $42,000 - $49,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering product and technical training, with a strong focus on customer satisfaction and effective communication of technical concepts. Proficient in utilizing Microsoft CRM and familiar with bowling center operations and scoring systems.

Highest-signal resume keywords

Product And Technical TrainingMicrosoft CRM ProficiencyProblem-Solving AbilityBowling Center Operations ExperienceBasic Computer Networking Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training ConceptsSoftware Field TrainingTechnical Knowledge TranslationMicrosoft Windows ProficiencyMicrosoft Office ProficiencyBasic Computer Networking ConfigurationTroubleshooting SkillsProduct Installation AssistanceTraining Tool DevelopmentCustomer Data Management

Soft Skills

Customer Satisfaction CommitmentConsultative Training StyleEffective CommunicationAdaptabilityTeam Collaboration

Tools & Technologies

Microsoft CRMMicrosoft WindowsMicrosoft OfficeQubica AMF Scoring Systems

Industry Keywords

Bowling EquipmentBowling Center OperationsCustomer SupportOn-Site TrainingTraining Agendas

About the role

Key responsibilities & impact

Provide product and technical training for scoring software and related products to customers and end-users in one-to-one or small-group settings
Travel to jobsites and conduct on-site product training for customers
Conduct customer interviews and design appropriate training agendas
Deliver consultative-style training to improve learning retention and product utilization
Provide post-training support and respond to product-operation inquiries
Interface with customers, technical support, project management, installation teams, and related departments to identify issues and implement corrective actions
Use Microsoft CRM to upload customer data, reports, and training summaries and research technical issues
Install or assist service personnel with product installation, service, or support
Provide updates, status reports, and completion information to management, Technical Support, and Project Management
Identify and track customer-related issues with the manager
Assist in developing training tools for new products and services
Participate in training sessions
Perform other assigned duties
No direct reports

Requirements

What you’ll need

Associate’s degree, or equivalent combination of education and experience
Knowledge of commonly used training concepts, practices, and procedures
Software Field Training experience preferred
Total commitment to customer satisfaction and service
Expert problem-solving and solution-finding ability
Ability to translate technical knowledge into plain, easy-to-understand language for the end user
Proficiency in Microsoft Windows and Office products
Good working knowledge of Microsoft CRM
Knowledge of basic computer networking configuration and troubleshooting
Familiarity with Qubica AMF automatic scoring and management systems
Ability to travel up to 80% of job requirements
Availability to work after hours, weekends, on-call, and odd shifts as required
Experience in bowling center operations or bowling equipment preferred
Ability to occasionally lift and/or move up to 50 pounds

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with employer contribution
PTO
Paid holidays
On-site fitness center