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About the role
Key responsibilities & impact- Develop and lead integrated communications strategies for hotel and hospitality clients
- Serve as account leader responsible for client success and satisfaction
- Manage a team of 3 team members across a portfolio of hospitality accounts
- Provide strategic direction to clients and team
- Maintain client relationships through meetings, travel/events, conference calls, agendas, notes, and reports
- Oversee account work and provide training, coaching, editing, mentoring, and leadership
- Deliver strategic media results and measurement
- Support crisis communications as needed
- Identify stories and pitches; edit and write press releases, media alerts, photo captions, and media pitches
- Develop and maintain relationships with journalists, bloggers, and influencers
- Generate ideas and campaigns and participate in brainstorms
- Recommend, source, and implement strategic events and partnerships
- Develop influencer strategies, advice, research, campaign ideas, and communications management
- Escalate client issues with suggested solutions and handle minor issues independently
- Conduct research and analysis of clients and the marketplace
- Oversee detailed monthly and quarterly reporting
- Monitor industry news, trends, and technology; attend events and network
- Collaborate with strategists, creatives, and data specialists to deliver effective luxury communications campaigns
Requirements
What you’ll need- Seven+ years’ work experience in travel/hotel/hospitality PR
- Agency experience is required
- Minimum three years in a supervisory capacity managing at least 2 junior team members
- Ability to adapt to a fast-paced, multi-tasking, unique work environment
- Proven ability to lead a team and work well independently
- Experience resolving client issues quickly and efficiently
- Exceptional written and verbal communication skills
- Outstanding team player with a positive attitude
- Experience launching campaigns with non-client partners
- Solid portfolio of secured media coverage across national, magazine, newspaper, TV, and digital media
- Brand partnership contacts
- Comprehensive knowledge of the travel industry and media, including industry-appropriate bloggers and influencers
- Proven experience handling crisis is a plus
- Proficiency in reporting platforms: Muck Rack, Meltwater, and Tagger
- Resume and cover letter required
- Relevant portfolio links or case studies encouraged
Benefits
Comp & perks- Potential for sign-on bonus
- Professional growth, mentorship, and learning opportunities
- Competitive compensation
- Comprehensive health and wellness plans
- Unlimited PTO
- 401(k)
- Equal opportunity employer