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Quizlet

Senior Staff Product Manager

Quizlet

. Set payments and billing strategy and define multi-year investment priorities .

Posted 10/23/2026full-timeSan Francisco • California • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payments and subscription billing management, with a strong focus on improving authorization processes, vendor selection, and billing platform integration. Proven ability to analyze data, shape strategy, and influence stakeholders to drive company-level impact.

Highest-signal resume keywords
Payments ManagementSubscription Billing StrategyBilling Platform IntegrationData AnalysisVendor Selection

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Payment MethodsAuthorization ImprovementDunning ManagementTax CalculationInvoicingNetwork Tokens3D Secure AuthenticationCross-Border PaymentsBilling Incident ResolutionControlled Experiments
Soft Skills
Stakeholder InfluenceMentoringJudgment
Tools & Technologies
Enterprise Billing PlatformApp-Store Billing Systems
Industry Keywords
Consumer Subscription BusinessMerchant-Of-Record ModelsBilling AccuracyFinancial ComplianceCustomer Obligations

Tech Stack

Tools & technologies
AndroidiOS

About the role

Key responsibilities & impact
  • Set payments and billing strategy and define multi-year investment priorities
  • Improve checkout and payment success across web, iOS, and Android
  • Guide payment methods, authentication, routing, and authorization improvements using funnel and processor data
  • Define subscription lifecycle behavior across trials, renewals, upgrades, downgrades, cancellations, and reactivation
  • Improve failed-payment recovery through decline handling, account updates, network tokens, retries, and customer communications
  • Lead billing-platform, vendor-selection, commercial-negotiation, integration, and migration roadmaps
  • Define requirements for tax calculation, invoicing, refunds, and billing communications
  • Translate auto-renewal and dispute obligations into product behavior and operational processes
  • Build billing capabilities for subscription changes and international market expansion
  • Investigate authorization and cohort data and run controlled experiments
  • Measure recovery, net revenue, processing costs, refunds, chargebacks, and customer outcomes
  • Coordinate diagnosis, mitigation, and customer resolution when billing incidents occur
  • Establish rollout safeguards, monitoring, and incident follow-through
  • Align senior stakeholders on platform investments and tradeoffs
  • Mentor partners and strengthen payment and subscription delivery practices

Requirements

What you’ll need
  • Several years directly owning payments or subscription billing as a PM in a scaled consumer subscription business
  • Hands-on experience in an enterprise billing platform
  • Deep fluency in gateway and acquirer mechanics, including decline codes, network tokens, 3D Secure authentication, velocity checks, and merchant-of-record models
  • Record of improving authorization, recurring billing, and dunning
  • Ability to retrieve and analyze authorization and cohort data independently
  • Ability to design sound experiments on payment infrastructure
  • Cross-border payments experience
  • Experience leading a vendor selection with meaningful commercial stakes through contract
  • Experience shaping strategy across product areas and delivering company-level impact
  • Experience influencing senior stakeholders
  • Judgment during billing incidents involving technical, financial, legal, and customer concerns
  • Experience partnering with Finance, Accounting, and Legal on billing accuracy, tax and invoicing requirements, and customer obligations
  • Experience with both major app-store billing systems and web subscriptions is a bonus
  • Experience with billing-platform migrations, multiple merchant-of-record configurations, or tax-engine integrations is a bonus
  • Legally authorized to work in the United States
  • Willingness to report to the Quizlet office at least two days per week

Benefits

Comp & perks
  • 20 vacation days
  • Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, Dental, VSP Choice)
  • Employer-sponsored 401k plan with company match
  • Access to LinkedIn Learning and other resources to support professional growth
  • Paid Family Leave
  • FSA
  • HSA
  • Commuter benefits
  • Wellness benefits
  • 40 hours of annual paid time off to participate in volunteer programs of choice
  • Hybrid work arrangement
  • Healthy work-life balance support