FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Global Security Operations Center Operator
Qurate Retail Group. Support QVC and HSN in protecting team members and corporate infrastructure .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in incident management and crisis response, utilizing the Incident Commander Program and command center resources. Proficient in monitoring security systems and collaborating with cross-functional teams to ensure safety and compliance.
Highest-signal resume keywords
Incident Commander ProgramCCTV OperationMicrosoft Office ProficiencyAlarm Activity MonitoringCrisis Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident ReportingCriminal InvestigationRisk AssessmentEmergency ResponseData Privacy Knowledge
Soft Skills
Customer ServiceProfessional CommunicationTeam Collaboration
Tools & Technologies
Command Center ResourcesMass Notification ToolsAccess Control SystemsVisitor Management SystemsVideo Wall Operation
Industry Keywords
Global SecurityBusiness ContinuityEnvironmental Health & SafetyLegal ComplianceTravel Security
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Support QVC and HSN in protecting team members and corporate infrastructure
- Provide customer service and professional response to emergency situations
- Assist Global Security Investigations Team members in recognizing, identifying, investigating and reporting criminal elements and activities
- Monitor and investigate alarm activity across global locations and dispatch appropriate security response teams and partners
- Write, escalate and distribute incident reports
- Assess open-source information for intelligence and risk reports
- Use the Incident Commander Program to manage incidents and events
- Operate command center resources and security systems
- Help develop metric reports using multiple applications
- Monitor alarm volume activity to identify hardware issues and resolutions
- Partner with IT/Data Center, Cyber Security, Data Privacy, Ethics and Compliance, Environmental Health & Safety, Global Security Investigations, Team Member Relations, Legal, Global Crisis Management, Global Business Continuity, Broadcast & Engineering, and Talent Service Center teams
- Serve as the primary resource during crisis events and incident escalation
- Assess emerging information to determine teams required to manage business disruptions
- Monitor global travel security events that may impact QVCG business travelers and their safety
- Report to the GSOC Supervisor
Requirements
What you’ll need- Associate degree (2 yrs.) in Criminal Justice, Business Administration or other relevant field preferred; or, equivalent experience
- 2 years of experience in private sector, law enforcement or combination of the two
- Ability to work onsite daily from the West Chester, PA office
- Ability to work the 7pm–7am schedule with rotating days off
- Knowledge of the Incident Commander Program
- Ability to use command center resources including video wall, mass notification tools, conference bridges, Everbridge, badge/alarm activity screens, CCTV, intrusion detection and fire protection systems
- Experience with Microsoft Office, access control systems and visitor management systems
Benefits
Comp & perks- Competitive compensation
- Paid time off
- Employee assistance program
- Parental leave
- Paid volunteer hours
- Company discounts
- Health care benefits starting on day 1
- 401(k)
- Tuition reimbursement benefits
- Relocation assistance is not available for this role