Retail Store Manager

Qurate Retail Group

. Create an inspiring shopping experience and empower guests to customize their space .

Posted 9/22/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing retail teams, driving sales growth, and enhancing customer experiences. Proficient in utilizing retail management tools and strategies to optimize operations and foster guest loyalty.

Highest-signal resume keywords

5+ Years Management ExperienceSales Strategy DevelopmentTeam Recruitment and TrainingMicrosoft Excel ProficiencyPOS System Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales GrowthGuest Loyalty BuildingPayroll ForecastingRetail Operations ManagementInventory Management

Soft Skills

Team LeadershipCustomer EngagementCommunication SkillsProblem-SolvingFlexibility

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookKronosPOS Systems

Industry Keywords

Specialty RetailMulti-Unit RetailEBITDA ImprovementCommunity OutreachBrand Promotion

About the role

Key responsibilities & impact

Create an inspiring shopping experience and empower guests to customize their space
Promote the Ballard Designs brand at every guest encounter
Ensure the team exemplifies brand values, standards, and experiences
Guide company programs, increase sales, and set the store to exceed expectations
Report to the Area Manager
Improve EBITDA by creating an exceptional place to work and shop
Develop strategies to increase sales and build guest loyalty through store programs, community outreach, and corporate and regional events
Recruit, train, and develop team members
Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals, and complete workload

Requirements

What you’ll need

5+ years of management experience in specialty retail or multi-unit retail business environments
Availability to work a flexible schedule, including evenings, weekends, and holidays
Proficiency in Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos, and POS systems
Ability to lift and mobilize medium to large items, up to 50 lbs.

Benefits

Comp & perks

Competitive compensation
Paid time off
Employee assistance program
Parental leave
Paid volunteer hours
Amazing company discounts
Health care benefits starting on day 1
401(k)
Tuition reimbursement benefits