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Senior Business Analyst – Customer Forecasting
Qurate Retail Group. Lead the customer goal process through close partnership with senior executives and financial partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer analytics, including targeting, segmentation, and lifetime value forecasting, while leveraging data visualization and statistical computing tools to drive strategic business decisions. Proficient in developing customer goals aligned with financial targets through comprehensive data analysis and forecasting.
Highest-signal resume keywords
Customer AnalyticsData VisualizationStatistical ComputingForecastingData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalyticsCustomer SegmentationLifetime Value ForecastingBehavioral Trend ModelingData AnalysisExcel VBARSPSSPythonSAS
Tools & Technologies
TableauMicroStrategyDatabricksAzure
Industry Keywords
Data-Driven ResponsesCustomer Behavioral InsightsFinancial TargetsAd-Hoc ProjectsPerformance Reporting
Tech Stack
Tools & technologiesAzureCloudPythonTableauVBA
About the role
Key responsibilities & impact- Lead the customer goal process through close partnership with senior executives and financial partners
- Report on actual performance against plan and forecast future results
- Deliver ad-hoc projects informing strategic and operational initiatives
- Identify business trends and shifts and recommend data-driven responses
- Use customer-centric data analysis, data visualization, segmentation, and predictive modeling to increase sales across customer cohorts
- Design analytic constructs to identify underperforming and overperforming areas and help develop strategies to address them
- Provide comprehensive customer behavioral insights to support business decision-making
- Lead customer analytics efforts and develop customer targets through forecasting and customer file analytics
- Develop customer goals tied to financial targets and coordinate with Finance and senior executives
Requirements
What you’ll need- Bachelor's degree in math/statistics/engineering/business analytics or related
- 5+ years of experience in business analytics
- 2+ years of experience with customer analytics, including targeting, customer segmentation, lifetime value forecasting, and behavioral trend modeling
- 5+ years of experience with data visualization tools, including Tableau
- 5+ years of experience with statistical computing tools, including R and SPSS
- 5+ years of experience with query and database access tools, including MicroStrategy
- 5+ years of experience with analysis tools including Excel VBA, R, SPSS, Python, and SAS
- Experience with cloud-based data platforms, including Databricks and Azure
- Must reside in Pennsylvania, Delaware, or New Jersey
- Relocation assistance is not available
Benefits
Comp & perks- Competitive compensation
- Paid time off
- Employee assistance program
- Parental leave
- Paid volunteer hours
- Company discounts
- Health care benefits starting on day 1
- 401(k)
- Tuition reimbursement benefits
- Reasonable accommodations/support throughout the employment process