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Qurate Retail Group

Talent Service Coordinator – On call

Qurate Retail Group

. Provide top notch customer service to QVC internal and external partners .

Posted 11/10/2026part-timeWest Chester • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to manage live studio environments effectively. Capable of resolving issues quickly while maintaining communication with various teams and stakeholders.

Highest-signal resume keywords
Customer ServiceStudio Environment ExperienceScheduling Conflict ResolutionCommunication SkillsOperational Decision-Making

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Bachelor's DegreeOn-Air PreparationIssue TroubleshootingPolicy Breach ManagementInformation Processing
Soft Skills
Interpersonal SkillsProblem-SolvingAdaptabilityTeam Collaboration
Tools & Technologies
Microphone TroubleshootingAudio Engineering
Industry Keywords
BroadcastingTelevisionLive Show OperationsFast-Paced Environment

About the role

Key responsibilities & impact
  • Provide top notch customer service to QVC internal and external partners
  • Get talent ready to go on-air
  • Handle issues and communicate changes with backstage teams
  • Guide the in-studio experience of hosts, guest teams, and models
  • Process and communicate informational changes to necessary parties in a timely manner
  • Resolve scheduling conflicts, guest issues, late arrivals, and talent team callouts
  • Address policy breaches and make operational decisions impacting the live show
  • Prepare guests and hosts before they go on air
  • Work with audio and engineering to report and troubleshoot microphone issues
  • Perform other responsibilities as assigned

Requirements

What you’ll need
  • Bachelor's degree in communication, Business, Television, Broadcasting or a related field, or an equivalent combination of training, skills, and experience
  • RECENT and DEMONSTRATED 1+ years experience in a high-pressure, fast-paced Customer Service and/or Studio Environment required
  • Open availability to work days and times dictated by the needs of the business
  • Ability to work onsite daily at the West Chester, PA headquarters
  • Ability to work an on-call schedule

Benefits

Comp & perks
  • Competitive compensation
  • Paid time off
  • Employee assistance program
  • Parental leave
  • Paid volunteer hours
  • Company discounts
  • Health care benefits starting on day 1
  • 401(k)
  • Tuition reimbursement benefits