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About the role
Key responsibilities & impact- Manage key client relationships through consistent communication of revenue cycle performance, priorities, and strategic updates
- Partner with Service Delivery and functional leaders to align operational objectives, address risks, and execute remediation plans
- Translate performance metrics, drivers, barriers, and opportunities into actionable plans that improve outcomes, KLAS, and NPS performance
- Serve as a customer expert and change agent, promoting best practices, cross-functional alignment, and revenue cycle transformation
- Identify initiatives that enhance operational performance while supporting the development, performance, and growth of the Revenue Cycle team
- Perform additional duties and responsibilities as assigned
Requirements
What you’ll need- Bachelor's degree, or equivalent experience in lieu of a degree
- Minimum of 5 years of experience
- At least 3 years in a management role
- Proven client relationship management experience
- Strong revenue cycle management (RCM) knowledge
- Executive-level communication skills
- Ability to identify trends, risks, and opportunities that drive measurable outcomes
Benefits
Comp & perks- Annual bonus plan at a target of 10.00%
- Competitive benefits package
- Opportunities to constantly learn, collaborate across groups, and explore new career paths
- Opportunity to contribute, think boldly, and create meaningful work
- Community giving and team care initiatives