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Customer Service Representative – Part Time, Patient Registration
R1 RCM. Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems .
Posted 11/3/2026part-timeSt. George • Utah • United StatesMid-LevelSenior💰 $16 - $23 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer service and communication skills while assisting patients with the check-in process and navigating insurance plans. Capable of multitasking in a fast-paced environment while maintaining professionalism and attention to detail.
Highest-signal resume keywords
Exceptional Customer Service ExperienceCommunication SkillsInterpersonal SkillsPatient Access ExperienceInsurance Verification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical RegistrationData EntryDemographic Data CollectionCo-Pay CollectionCost Estimation
Soft Skills
ProfessionalismComposureMultitaskingAttention to DetailCollaboration
Tools & Technologies
Computer Systems
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Patient FlowRegistration DelaysInsurance PlansPatient NeedsBackground CheckDrug TestVaccination Requirements
About the role
Key responsibilities & impact- Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems
- Answer phones and gather accurate patient information quickly
- Support timely access to care by minimizing registration delays and answering questions
- Build trust with patients during stressful or emotional moments
- Navigate insurance plans and coverage details
- Enter demographic and medical data
- Collect co-pays and provide cost estimates when applicable
- Collaborate with nurses, physicians, and care teams to ensure smooth patient flow
Requirements
What you’ll need- Exceptional customer service experience, communication and interpersonal skills
- Strong composure and professionalism in a fast-paced environment
- Ability to multitask and prioritize quickly with high attention to detail
- Comfortable with shifting priorities based on patient needs
- Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required)
- High School Diploma or GED
- Ability to pass background check, drug test, and meet vaccination requirements
- Minimum 48 hours a month and 24 hours on call
Benefits
Comp & perks- Training provided
- Opportunity for growth within R1
- Professional development and career growth opportunities
- Supportive team environment
- Competitive benefits package