Customer Service Representative – Part Time, Patient Registration

R1 RCM

. Help patients navigate the registration process .

Posted 9/23/2026part-timeLayton • Utah • United StatesMid-LevelSenior💰 $16 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while efficiently registering patients and navigating diverse insurance plans. Capable of providing compassionate assistance to patients in a fast-paced healthcare environment.

Highest-signal resume keywords

Customer Service ExperiencePatient RegistrationInsurance NavigationFast-Paced Environment AdaptabilityCompassionate Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationInsurance NavigationComputer System ProficiencyInformation GatheringFast-Paced Environment Handling

Soft Skills

CompassionClarity in CommunicationBuilding TrustRapport BuildingAdaptability

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare ExperiencePatient AssistanceDiverse Insurance PlansOn-Call AvailabilityClinical Team Interaction

About the role

Key responsibilities & impact

Help patients navigate the registration process
Answer patient questions with confidence, clarity, and compassion
Gather accurate information quickly in a fast-paced environment
Build trust with patients during stressful situations
Register patients efficiently across multiple computer systems
Answer phones and gather information quickly and accurately
Assist patients who may be ill, anxious, or confused
Navigate diverse insurance plans and coverage details
Adapt to interruptions from clinical teams during urgent care situations
Build rapport and ease patient concerns in real time

Requirements

What you’ll need

High School Diploma or GED
Strong customer service experience
Medical or healthcare experience preferred but not required
Ability to work part time, as needed/on-call PRN
Ability to work in a fast-paced environment and handle interruptions from clinical teams
Ability to use multiple computer systems
Ability to answer phones and gather information quickly and accurately
Ability to assist patients who may be ill, anxious, or confused
Ability to navigate diverse insurance plans and coverage details with training

Benefits

Comp & perks

Competitive benefits package
Professional growth and career development opportunities
Training provided
Supportive team environment