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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in healthcare operations, particularly in revenue cycle management and physician billing, with a strong ability to translate operational needs into actionable requirements. Proven leadership in managing teams and collaborating with technical departments to develop effective solutions.
Highest-signal resume keywords
Healthcare Operations ExperienceRevenue Cycle ManagementProcess MappingData AnalysisTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements DocumentationOperational Workflow TranslationExcel ProficiencyData Trend AnalysisImplementation Planning
Soft Skills
Strong Communication SkillsMentorshipPresentation SkillsProactive Risk IdentificationIndependent Operation
Tools & Technologies
EHRsPayor PortalsOperating Systems
Industry Keywords
Physician BillingHealthcare Revenue Cycle WorkflowsOperational LeadershipProduct DevelopmentTechnical Aptitude
About the role
Key responsibilities & impact- Partner with physician billing operational leadership to understand workflows, processes, pain points, and improvement opportunities
- Translate physician billing operational needs into clear, buildable requirements for Product and Engineering
- Help adapt R37 technology supporting hospital billing workflows to meet physician billing requirements
- Work with Product and Engineering throughout development to ensure solutions meet operational needs
- Lead discovery, process mapping, requirements documentation, testing, validation, and implementation support
- Analyze operational data to identify root causes, trends, themes, and automation opportunities
- Manage and develop team members through direction, mentorship, and performance support
- Present strategies, requirements, risks, progress updates, and recommended solutions to operational and executive leadership
Requirements
What you’ll need- Eight or more years of healthcare operations experience, including revenue cycle management, provider, payer, or vendor experience
- Operational experience or meaningful exposure within the physician billing space
- Experience leading and managing associates
- Experience partnering with Product, Engineering, IT, or other technical teams to develop operational solutions
- Ability to translate complex operational workflows into clear requirements, process maps, and implementation plans
- Strong Excel skills and experience using data to identify trends, root causes, and performance opportunities
- Knowledge of operating systems, payor portals, EHRs, and healthcare revenue cycle workflows
- Ability to operate independently, proactively identify risks, and lead ambiguous work
- Strong written, presentation, and stakeholder communication skills
- Demonstrated technical aptitude and ability to quickly learn new platforms and technical concepts
- Must be willing to travel up to 25%
Benefits
Comp & perks- Annual bonus plan at a target of 20%
- Competitive benefits package
- Learning, collaboration, and career development opportunities
- Reasonable accommodation support for applicants with disabilities