FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and communication skills while assisting uninsured and underinsured patients with financial needs and application processes. Effectively balances compassion and professionalism in a fast-paced hospital environment, ensuring accurate documentation and collaboration with clinical teams.
Highest-signal resume keywords
Customer ServiceCommunication SkillsAttention to DetailPatient Privacy ProtectionApplication Processing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsCompassionProfessionalismAbility to Explain Complex Information
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
MedicaidMarketplace CoverageHospital Financial AssistancePatient AccessRevenue Cycle
About the role
Key responsibilities & impact- Travel between multiple hospital floors and visit uninsured and underinsured patients in their rooms to review financial needs and available resources
- Screen for potential eligibility for Medicaid, Marketplace coverage, hospital financial assistance, and other programs
- Help patients complete applications and gather required documents
- Explain coverage options, application steps, and next steps
- Discuss estimated patient responsibility and available payment options, and support collection of amounts due
- Track application status, follow up on missing information, and document activity accurately
- Protect patient privacy and collaborate with clinical, Patient Access, and revenue cycle teams
- Balance compassionate service, accuracy, and productivity in a fast-paced hospital setting
Requirements
What you’ll need- High school diploma or GED
- Strong customer service, communication, and interpersonal skills
- Compassion and professionalism when discussing sensitive personal and financial information
- Ability to explain complex information in clear, simple language
- Strong attention to detail and ability to manage multiple systems and priorities
- Ability to navigate and work efficiently across multiple systems with ease
- Ability to work on-site, move regularly between multiple hospital floors, and meet with patients in their rooms throughout the day
- Background check and drug screening may be required before hire
- Facility vaccination requirements may apply, including an annual flu vaccination
Benefits
Comp & perks- Training and support from experienced leaders
- Opportunities for professional growth within R1
- Collaborative team focused on patient service
- Reasonable accommodations may be provided to qualified individuals
- Competitive benefits package
- Facility vaccination requirements may apply, including an annual flu vaccination