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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to efficiently manage patient registration processes in a fast-paced healthcare environment. Proficient in using multiple computer programs and screens to collect and coordinate patient information accurately.
Highest-signal resume keywords
Customer Service ExperienceMultitasking AbilityTechnology ProficiencyTyping SkillsFast-Paced Environment Adaptability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationInformation CollectionData EntryInsurance VerificationComputer Proficiency
Soft Skills
Rapport BuildingAnxiety EasingCommunication Skills
Tools & Technologies
Computer ProgramsPhone Systems
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Healthcare Revenue CyclePatient CareClinical EnvironmentOn-Call Availability
About the role
Key responsibilities & impact- Help patients check into the hospital
- Answer patient questions during registration
- Collect patient and insurance information accurately and quickly
- Work on computers and answer phones to intake information
- Enter registration details across multiple screens and programs
- Coordinate registration information between physician and nurse check-ins
- Ask follow-up questions, build rapport, and ease patient anxiety
- Assist patients with completing registration
- Work around clinicians and interruptions caused by emergent clinical care
- Work in a fast-paced environment, often on your feet
- Contribute to patient care and customer success as part of R1 RCM’s healthcare revenue-cycle services
Requirements
What you’ll need- High School Diploma or GED
- Excellent customer service experience
- Ability to multitask confidently in a fast-paced environment
- Quick to learn technology
- Ability to type and answer phones
- Comfortable working across multiple computer programs and screens
- Prepared to see illness and injuries in a hospital/lab environment
- Willingness to work Sunday 7:00PM–7:00AM and PRN as needed/on-call
- For this US-based position, eligibility to work in the United States is implied by the stated US-based position
Benefits
Comp & perks- Career development and opportunities to learn, collaborate across groups, and explore new career paths
- Competitive benefits package
- Reasonable accommodation for applicants with disabilities