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R1 RCM

Product Support Analyst

R1 RCM

. Collect, reconcile, organize, validate, and analyze healthcare data used in data-processing workflows .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $18 - $26 per hourWebsite

Tech Stack

Tools & technologies
ETLSQL

About the role

Key responsibilities & impact
  • Collect, reconcile, organize, validate, and analyze healthcare data used in data-processing workflows
  • Monitor and maintain data imported to and exported from R1 workflow systems
  • Support the associated database platform
  • Monitor workflows, schedules, and metrics governing data movement across multiple R1 workflow systems
  • Perform daily file and account maintenance, monitoring, and backup coordination
  • Monitor and troubleshoot database workflow systems and escalate issues when appropriate
  • Validate and process source data files and support data input and output across systems and applications
  • Assist with month-end closing processes
  • Identify, research, and help resolve data variances between client systems and R1 systems
  • Audit client data, data processes, and client statements; document findings and provide feedback
  • Troubleshoot data irregularities and direct resolution efforts
  • Communicate data variances, impacts, status, and resolution to appropriate partners
  • Create and support operational reports, statistics, and metrics
  • Create and maintain standard operating procedures as workflows change
  • Participate in team meetings, new initiatives, and development of efficient, standardized workflows
  • Follow company, client, and industry data-handling policies and best practices
  • Communicate with team members and leadership
  • Perform other projects and duties as assigned

Requirements

What you’ll need
  • Proficiency with Microsoft Excel and Microsoft Office applications, including formulas, functions, queries, filtering, and data analysis
  • Ability to identify discrepancy patterns and prioritize resolution activities
  • Experience reading and interpreting file format specifications
  • Experience performing data-quality checks, validations, and quality-assurance activities
  • Experience manually extracting, transforming, and loading data into operational systems
  • Experience using extract, transform, and load (ETL) solutions
  • Working knowledge of SQL, including the ability to extract and manipulate data from a database
  • Strong research, analytical, troubleshooting, and problem-solving skills related to data-integration issues
  • Effective written and verbal communication, listening, organization, and prioritization skills
  • Demonstrated technical aptitude and ability to learn and use multiple technology resources
  • Ability to work independently and collaboratively as part of a team
  • Close attention to detail and a strong commitment to quality
  • Demonstrated discretion and sound judgment when managing complex processes, decisions, and confidential or sensitive information
  • Preferred: experience working with healthcare data
  • Preferred: understanding of the healthcare revenue cycle and healthcare transaction sets
  • Preferred: experience reading and interpreting data-mapping documents
  • Preferred: experience driving standardization and ongoing data quality improvements
  • Preferred: experience with data management systems, including SQL-based platforms
  • Must be based in the United States

Benefits

Comp & perks
  • Competitive benefits package
  • Opportunities to constantly learn, collaborate across groups, and explore new career paths
  • Meaningful work contributing to communities served around the world