Senior Director, Platform Infrastructure

R1 RCM

. Define the enterprise platform strategy and multi-year roadmap aligned with business and client priorities .

Posted 11/9/2026full-timeRemote • United StatesSenior💰 $152,163 - $289,354 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining enterprise platform strategies, driving modernization and automation, and leading high-performing engineering teams. Proficient in cloud platforms, infrastructure-as-code, and establishing SRE practices to enhance service reliability and operational efficiency.

Highest-signal resume keywords

Enterprise Platform StrategyCloud PlatformsInfrastructure-As-CodeObservability/APMDevOps

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology EngineeringAutomationService ReliabilityApplication PerformanceOperational EfficiencyDisaster RecoveryIncident ManagementFinancial PlanningCapacity ManagementPredictive Service Management

Soft Skills

Strategic ThinkingExecutive CommunicationStakeholder ManagementPeople Leadership

Tools & Technologies

DevOps ToolsMonitoring ToolsITSM ToolsAutomation ToolsAI-Enabled Operations

Industry Keywords

Platform EngineeringCloud EnablementTechnical-Debt ReductionBusiness Case DevelopmentExecutive KPIs

Tech Stack

Tools & technologies

CloudCyber SecurityDistributed SystemsITSM

About the role

Key responsibilities & impact

Define the enterprise platform strategy and multi-year roadmap aligned with business and client priorities
Translate business objectives into technology investments, capabilities, and measurable outcomes
Drive modernization, simplification, automation, and innovation to improve agility, productivity, and business performance
Lead platform modernization, cloud enablement, infrastructure-as-code, automation, and reusable platform capabilities
Establish SRE practices, including SLIs, SLOs, resilience, availability, capacity, and disaster recovery
Drive technical-debt reduction and shift operations toward proactive, predictive, and automated service management
Own enterprise APM and observability strategy, providing end-to-end visibility across applications and technology platforms
Drive enterprise tooling strategy across DevOps, monitoring, ITSM, incident response, and automation
Leverage automation and AI-enabled operations to improve service performance, engineering productivity, and operational efficiency
Own operating and capital budgets, financial planning, forecasting, and investment prioritization
Drive cost optimization across cloud, infrastructure, tooling, software, vendors, and engineering services
Establish business cases and measure value realization from strategic technology investments
Establish executive KPIs across reliability, performance, cost, risk, productivity, and business impact
Build and lead high-performing global engineering and operations teams exceeding 50+ associates
Partner with business, technology, cybersecurity, architecture, finance, and procurement leadership to align technology investments with enterprise priorities
Provide executive-level visibility into technology performance, investment value, financial performance, and operational risk

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, or a related field
12+ years of experience in technology engineering and operations, including 5+ years in senior leadership roles
Proven leadership across platform engineering, observability/APM, and enterprise tooling
Strong expertise in cloud platforms, automation, infrastructure as code, DevOps, monitoring, and distributed systems
Experience with ITSM, incident and problem management, and disaster recovery
Demonstrated success improving service reliability, application performance, engineering productivity, and operational efficiency
Excellent strategic thinking, executive communication, stakeholder management, and people leadership skills

Benefits

Comp & perks

Annual bonus plan at a target of 25.00%
Competitive benefits package
Opportunities to constantly learn, collaborate across groups, and explore new career paths
Opportunities to contribute, think boldly, and create meaningful work
Disability accommodations during the application process