Senior Service Delivery Analyst

R1 RCM

. Build, optimize, and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities .

Posted 10/7/2026full-timeRemote • United StatesSenior💰 $65,478 - $96,885 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in advanced SQL, Epic Clarity, and healthcare revenue cycle operations to deliver actionable insights and optimize reporting solutions. Proven ability to mentor teams and present complex data findings to diverse audiences.

Highest-signal resume keywords

Advanced SQL SkillsEpic Clarity Data ModelHealthcare Revenue Cycle OperationsData Modeling Experience in SnowflakeEpic Resolute Hospital Billing Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ModelingComplex JoinsAggregationsTransformationsScalable Query DesignReporting ToolsPerformance ReviewsQuality Assurance on MetricsData ExtractionData Validation

Soft Skills

Attention to DetailIndependent JudgmentClient-Facing CommunicationMentorshipAbility to Manage Multiple Priorities

Tools & Technologies

SnowflakePower BIRelational DatabasesStored ProceduresT-SQL

Certifications & Qualifications

Epic Resolute Hospital Billing Certification

Industry Keywords

Revenue CycleBillingClaimsDenialsA/RPayment PostingAnalyticsService DeliveryOperational ValueClient Partnerships

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Build, optimize, and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities
Use advanced SQL and data modeling to extract, transform, and validate data from complex revenue cycle environments
Apply Epic Clarity and revenue cycle knowledge to identify trends, defects, and process improvement opportunities
Translate analysis into clear, client-ready reporting and recommendations for technical and non-technical audiences
Conduct account and performance reviews to surface actionable opportunities
Perform rigorous QA on metrics and reports
Own follow-up actions and drive execution against recommendations
Serve as a trusted analytics partner to internal teams and client counterparts
Contribute thought leadership and mentorship to the broader analytics function
Ramp up on R1's data environment, reporting ecosystem, revenue cycle workflows, and reporting logic
Independently own meaningful deliverables and identify trends that drive operational value

Requirements

What you’ll need

8+ years of professional experience, with a strong background in revenue cycle and analytics-driven roles
Strong knowledge of healthcare revenue cycle operations, including billing, claims, denials, A/R, and payment posting
Hands-on experience with the Epic Clarity data model, ideally in Resolute/Hospital Billing
Advanced SQL skills, including complex joins, aggregations, transformations, and scalable query design
Experience with Snowflake, relational databases, and reporting tools such as Power BI
Proven ability to turn messy operational data into reliable, decision-ready insights
Track record presenting findings to non-technical stakeholders and/or clients
Strong attention to detail, independent judgment, and ability to manage multiple priorities
Epic Resolute Hospital Billing certification preferred
Data modeling experience in Snowflake preferred
Familiarity with stored procedures / T-SQL preferred
Prior client-facing analytics or service delivery experience preferred
Experience mentoring analysts or building team capabilities preferred

Benefits

Comp & perks

Annual bonus plan at a target of 10.00%
Competitive benefits package
Opportunities to learn, collaborate across groups, and explore new career paths
Meaningful work contributing to communities served around the world