Service Delivery Analyst

R1 RCM

. Build and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities .

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSenior💰 $48,131 - $81,225 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SQL for data extraction and analysis, with a strong understanding of revenue cycle operations and healthcare analytics. Capable of translating complex data insights into actionable reports for diverse audiences.

Highest-signal resume keywords

SQL Data AnalysisEpic Clarity KnowledgeRevenue Cycle OperationsPower BI ReportingClient-Facing Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLData ValidationData TransformationCharge CaptureCoding AccuracyClaim EditsDenials AnalysisProvider Productivity ReportingRVU ReportingRelational Databases

Soft Skills

Attention to DetailCommunication SkillsMulti-Priority Management

Tools & Technologies

Power BIEpic Resolute Professional BillingSnowflakeT-SQL

Certifications & Qualifications

Epic Resolute Professional Billing CertificationEpic Clarity Data Model Certification

Industry Keywords

Healthcare AnalyticsRevenue CycleProfessional BillingA/R Follow-UpPayment Posting

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Build and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities
Use SQL to extract, transform, validate, and analyze revenue cycle data
Apply Epic Clarity and professional/physician billing knowledge to identify trends and improvement opportunities across charge capture, coding, claim edits, and denials
Support physician productivity, RVU, and provider-level performance reporting
Analyze charge lag, coding accuracy, and provider-level denial trends
Translate analysis into clear, client-ready reports and insights for technical and non-technical audiences
Support account and performance reviews by identifying trends and actionable opportunities
Perform QA on metrics and reports to ensure accuracy and consistency
Track follow-up actions and support execution against recommendations
Partner with internal teams and client stakeholders on reporting and analytics needs
Build familiarity with R1's data environment, reporting ecosystem, revenue cycle workflows, and existing reporting logic
Own defined reporting and analytics deliverables and identify meaningful operational trends

Requirements

What you’ll need

4+ years of professional experience in revenue cycle, healthcare analytics, or a related field
Working knowledge of professional/physician billing (PB) revenue cycle operations, including charge capture, coding, claim edits, denials, A/R follow-up, payment posting, provider productivity, and RVU reporting
Experience working with Epic Clarity and/or Resolute Professional Billing data
Strong SQL skills, including joins, aggregations, data validation, and transformations
Experience with relational databases and reporting/visualization tools such as Power BI
Ability to analyze operational data and translate findings into meaningful insights
Comfortable communicating findings to internal stakeholders and clients
Strong attention to detail with the ability to manage multiple priorities
Epic Resolute Professional Billing or Clarity Data Model certification preferred
Experience with provider productivity, RVU, or compensation reporting preferred
Experience with Snowflake preferred
Familiarity with stored procedures or T-SQL preferred
Client-facing analytics or service delivery experience preferred

Benefits

Comp & perks

Annual bonus plan at a target of 5.00%
Competitive benefits package
Opportunities to learn, collaborate across groups, and explore new career paths
Meaningful work contributing to communities served around the world