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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in vendor management, including lifecycle management, performance monitoring, and compliance within regulated environments. Strong ability to build relationships with stakeholders and drive continuous improvement in vendor processes and governance.
Highest-signal resume keywords
Vendor ManagementThird-Party Risk ManagementSupplier Relationship ManagementGovernance FrameworksStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor Lifecycle ManagementPerformance ManagementGovernance ObligationsRisk AssessmentsCompliance Management
Soft Skills
Excellent CommunicationInfluencing SkillsCollaboration
Industry Keywords
Financial Services OperationsOperational ResilienceRegulated EnvironmentsService Delivery Outcomes
About the role
Key responsibilities & impact- Manage key vendor relationships across the Financial Economic Crime portfolio
- Drive vendor performance, accountability, and service excellence
- Own vendor lifecycle management, including onboarding, ongoing monitoring, periodic reviews, governance obligations, and offboarding
- Conduct supplier performance reviews and coordinate remediation activities
- Maintain accurate vendor records, documentation, and governance requirements
- Partner with Procurement, Legal, Risk, and Compliance teams on contract establishment, renewal, and exit processes
- Build relationships with internal stakeholders across FEC Operations and support functions
- Act as the primary contact for vendor-related operational matters, escalations, and performance discussions
- Monitor vendor performance, risk indicators, service delivery outcomes, policies, governance requirements, and regulatory obligations
- Coordinate vendor governance activities, risk assessments, performance reporting, reviews, and oversight forums
- Support operational resilience and third-party risk management initiatives
- Identify and implement improvements to vendor management processes, controls, and reporting
Requirements
What you’ll need- 10+ years' experience in vendor management, supplier relationship management, third-party risk management, or financial services operations
- Demonstrated experience managing vendors through their lifecycle, including onboarding, performance management, governance, and offboarding activities
- Strong understanding of vendor management frameworks, outsourcing governance, and third-party risk management practices
- Proven ability to build effective relationships with internal stakeholders and external suppliers
- Excellent communication, stakeholder management, and influencing skills
- Experience working within regulated environments and managing compliance and governance obligations
- Passion for continuous improvement, collaboration, and delivering strong operational outcomes
Benefits
Comp & perks- Inclusion, belonging, and positive experiences for all
- Employee benefits (specific benefits not listed)
- Workplace accommodations to improve accessibility
- Hybrid work arrangement