Account Provisioning Specialist – MHS GENESIS Theater

Rackner

. Oversee and manage theater access requests from initial submission through completion, ensuring timely processing, accurate tracking, and accountability throughout the process.

Posted 11/9/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account provisioning and identity management within a Department of Defense environment, ensuring compliance with role-based access requirements and timely processing of service requests. Proficient in utilizing ServiceNow for tracking and managing access requests while maintaining accountability and documentation standards.

Highest-signal resume keywords

Account ProvisioningIdentity And Access ManagementServiceNowSecret Security ClearanceMHS GENESIS User Roles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ProvisioningIdentity And Access ManagementRole-Based Access RequirementsUser Account CreationAccess ValidationDocumentation TrackingIssue EscalationPerformance Standards ComplianceDD Form 2875 Processing

Soft Skills

Timely ProcessingAttention To DetailProblem Solving

Tools & Technologies

ServiceNowMHS GENESIS

Certifications & Qualifications

Secret Security Clearance

Industry Keywords

Department Of DefenseTheater OperationsMedical IT Systems

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Oversee and manage theater access requests from initial submission through completion, ensuring timely processing, accurate tracking, and accountability throughout the process.
Review role assignments against the established role matrix.
Verify required training prerequisites.
Create or update user accounts.
Validate access within the designated system and notify users upon completion.
Document and track pending approvals, unsupported access permissions, and system outages.
Escalate issues as needed to ensure timely resolution.
Ensure timely processing and completion of account provisioning requests according to established program timelines and performance standards.

Requirements

What you’ll need

Minimum of 2 years of experience in account provisioning or identity and access management within a Department of Defense (DoD) environment.
Working knowledge of MHS GENESIS user roles and role-based access requirements.
Experience utilizing ServiceNow to process, manage, and track service requests.
Must possess an active Secret security clearance.
Preferred: Experience supporting medical IT systems and operations in theater or deployed military environments.
Preferred: Experience processing and managing DD Form 2875 (System Authorization Access Request) documentation.

Benefits

Comp & perks

Company-supported professional certifications aligned with program work.
Professional development and career growth opportunities.
401(k) with 100% company match up to 6%.
Medical, dental, vision, life, and disability coverage.
Generous paid time off and company holidays.
Home-office equipment and remote-work support.
Fitness and wellness reimbursement.
Weekly pay schedule and team events.