Clinical Success Manager, Dosimetrist

Radformation

. Train clinics on Radformation’s suite of automation tools .

Posted 10/19/2026full-timeRemote • United StatesJuniorMid-Level💰 $135,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical dosimetry and treatment planning, with a strong focus on enhancing workflows and patient care in radiation oncology clinics. Proficient in developing training materials and fostering relationships with clinical leaders to drive product improvement and customer satisfaction.

Highest-signal resume keywords

Clinical Dosimetry ExperienceEclipse TPS MasteryExceptional Presentation SkillsCustomer Service ExperienceTraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical DosimetryEclipse TPSTreatment PlanningRadiation Oncology WorkflowTraining Material Development

Soft Skills

Critical ThinkingOrganizational SkillsPositive AttitudeCommunication SkillsAbility to Multitask

Tools & Technologies

Radformation Automation Tools

Industry Keywords

Patient CareWorkflow ImprovementCustomer RelationshipsWebinarsFeedback Incorporation

About the role

Key responsibilities & impact

Train clinics on Radformation’s suite of automation tools
Work with clinics to understand issues and provide solutions independently or with the programming team
Proactively check in with current customers for annual Rad Reviews
Gather feedback for product improvement
Share new features and support subscription renewals and churn reduction
Strengthen customer relationships
Host webinars to answer clinic questions and highlight features
Test new software versions to support development and quality assurance
Develop training materials for clinics
Mentor clinics joining the Radformation community
Help clinics establish efficient workflows and improve safety
Develop relationships with clinics and incorporate feedback into product development
Teach and improve efficiency in radiation oncology clinics nationwide

Requirements

What you’ll need

Minimum 2 years of experience in clinical dosimetry using Eclipse TPS
Strong critical thinking skills
Exceptional presentation skills
Positive attitude and a passion for excellence in patient care
Teaching experience in dosimetry preferred
Customer service experience preferred
Passion for helping other clinics and creating an impact on their workflow
Enthusiasm for learning new technologies and sharing them with the healthcare community
Ability to thrive in a busy schedule and constant learning environment
Ability to multitask and manage multiple projects simultaneously
Ability to listen to clinics’ needs and develop relationships with clinical leaders
Mastery of treatment planning and radiation oncology clinical workflow
Ability to maintain a positive attitude in a fast-paced and ever-changing work environment
Strong organizational skills and ability to work independently
Excellent written and oral communication skills
Non-judgmental personality and openness to ideas and feedback
Working hours availability from 8am to 5pm PT

Benefits

Comp & perks

Multiple high-quality medical plan options with substantial employer contributions toward premiums
Health coverage starting on day one
Short-term and long-term disability and supplementary life insurance
401(k) with employer match vested immediately
Annual reimbursement for professional memberships
Conference attendance and continued learning opportunities
Self-managed PTO and 10 paid holidays
Monthly internet stipend
Company-issued laptop
One-time home office setup stipend
Fully remote work environment
Virtual events and yearly retreats
Locally compliant, competitive benefits for global teammates via Deel