Dispatcher

Radiant Plumbing & Air Conditioning

. Organize and coordinate daily schedules based on call priority and technician ability .

Posted 9/15/2026full-timeRemote • Texas • United StatesJunior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in dispatching technicians and coordinating schedules while ensuring a high level of customer service. Proficient in using ServiceTitan and Microsoft Office or Google Suite to enhance operational efficiency.

Highest-signal resume keywords

ServiceTitan ExperienceDispatch ExperienceHome Service Industry KnowledgeCustomer Experience ExcellenceStrong Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dispatch CoordinationSchedule ManagementPerformance MonitoringCritical ThinkingProblem-SolvingMultitaskingAttention to DetailSales Goal UnderstandingTechnician DebriefingCustomer Communication

Soft Skills

Empathetic AttitudeUpbeat AttitudeAbility to Thrive Under PressureIngenuityResourcefulness

Tools & Technologies

ServiceTitanMicrosoft OfficeGoogle Suite

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Home Service IndustryCustomer ServiceTechnician Dispatching

About the role

Key responsibilities & impact

Organize and coordinate daily schedules based on call priority and technician ability
Dispatch and debrief technicians
Monitor the performance of service technicians
Communicate with customers in a timely and effective manner
Understand sales goals and help hold the team accountable
Quickly adjust schedules as priorities change throughout the day

Requirements

What you’ll need

ServiceTitan experience is required
Experience in the home service industry is highly preferred
Strong attention to detail
Sound critical thinking and problem-solving skills
Ingenuity and resourcefulness
Ability to multitask
Ability to provide a 5-star customer experience
Empathetic and upbeat attitude
Ability to thrive under pressure
Driven for excellence
High School Diploma or GED
1+ year of dispatch experience, preferably dispatching technicians
Proficiency with Microsoft Office or Google Suite
Strong ability to multitask and switch priorities quickly
Excellent organizational and communication skills

Benefits

Comp & perks

Medical, Dental and Vision Insurance
Pet Insurance
Work from home!
Employee Discounts
401(k) with 4% company match
PTO, Paid Holidays and Paid Parental Leave
Company-provided laptop, monitor and headset