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Client Sales Support, English Services
Radio-Canada. Build proposals and support the Integrated Account Lead in negotiating and closing sales opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client campaigns and sales processes, with a strong focus on strategic marketing and media-related advertising. Proficient in developing sales plans, analyzing market trends, and maintaining client relationships across multiple platforms.
Highest-signal resume keywords
Sales ManagementClient Relationship DevelopmentStrategic MarketingSalesforce ProficiencyMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PlanningMarket AnalysisCampaign ManagementReporting and ForecastingContract NegotiationTrend AnalysisAdvertising StrategyMulti-Platform Sales ExperienceClient Account ManagementRevenue Development
Soft Skills
Excellent CommunicationTact and DiplomacyAttention to DetailJudgment and Problem SolvingAbility to Manage Priorities
Tools & Technologies
SalesforceGoogle Ad ManagerOnAirAdvendioPrisma for SellersTritonGoogle WorkspaceMicrosoft Office
Industry Keywords
Media AdvertisingClient CampaignsSales CycleRevenue PotentialMarket ResearchAdvertising AgenciesCanadian MarketsClient Events
About the role
Key responsibilities & impact- Build proposals and support the Integrated Account Lead in negotiating and closing sales opportunities
- Manage client campaigns from inception to completion through the sales cycle
- Maintain accountability for client business in collaboration with the Integrated Account Lead
- Create and manage sales plans and tactics
- Provide weekly, monthly, and quarterly reporting and forecasting
- Analyze customer advertising activity and revenue potential
- Develop strategic plans to access additional revenue
- Develop and maintain client profiles, contact updates, and historical buying information
- Create tracking systems for reporting, trend analysis, and identifying sales opportunities
- Prepare sales presentations covering multiple markets for advertisers and advertising agencies
- Research prospective customers, markets, activities, competition, and alternate advertising sources across broadcast, digital, OTT, audio, and other channels
- Present revenue-building opportunities to the Integrated Account Lead
- Oversee sales contracts through completion, including modifications and renegotiations
- Conduct post-analysis of contract commitments and review results with the Integrated Account Lead
- Monitor Canadian markets relevant to clients
- Coordinate and assist Integrated Account Leads with daily administrative issues
- Maintain client account details and advertising plans across CBC/Radio-Canada platforms
- Monitor and resolve potential client marketing campaign performance issues
- Help coordinate external client events
- Build tracking systems and reports
- Obtain credit approvals, traffic schedules, and creative delivery as needed
Requirements
What you’ll need- Post-secondary degree/diploma with emphasis on business and/or marketing and sales, or equivalent
- 3 to 5 years of progressive and relevant experience in sales
- Demonstrated understanding of media-related advertising and strategic marketing
- Ability to develop and maintain excellent relationships with new and existing clients
- Proficient in Microsoft Office (Word, Excel and PowerPoint)
- Proficient in Google Workspace (G Suite)
- Ability to exercise tact and diplomacy with clients and co-workers
- Sound judgment and ability to think outside the box
- Value diverse perspectives and ideas
- Excellent communication skills
- Ability to manage multiple priorities, interruptions, and deadlines
- Experience in a multi-platform sales environment preferred
- Strong attention to detail
- Knowledge of Salesforce, OnAir, Google Ad Manager, Advendio, Prisma for Sellers, or Triton is an asset
- English/French proficiency is an asset
- Candidates may be subject to skills and knowledge testing
- Successful candidates must complete a mandatory criminal record check; additional background checks may apply
- Employees must adhere to CBC/Radio-Canada’s Code of Conduct
Benefits
Comp & perks- Temporary long-term employment (1-year temporary role)
- Telework/hybrid work arrangement
- Equal opportunity and inclusive workplace
- Accommodation support during recruitment
- Criminal record check and other background checks as applicable