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Client Sales Support – English Services
Radio-Canada. Build proposals and help the Integrated Account Lead negotiate and close sales opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client campaigns and sales processes, with a strong focus on strategic marketing and media-related advertising. Proficient in developing client relationships and utilizing various tools for reporting and analysis.
Highest-signal resume keywords
Sales ManagementClient Relationship DevelopmentStrategic MarketingMedia Advertising KnowledgeReporting and Trend Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentCampaign ManagementMarket AnalysisProposal PreparationContract NegotiationForecastingMulti-Platform Sales ExperienceAttention to DetailClient Account ManagementTrend Analysis
Soft Skills
Excellent Communication SkillsTact and DiplomacyJudgmentAbility to Manage Multiple PrioritiesValue Diverse Perspectives
Tools & Technologies
Microsoft OfficeGoogle WorkspaceSalesforceOnAirGoogle Ad ManagerAdvendioPrisma for SellersTriton
Industry Keywords
AdvertisingSales CycleClient CampaignsRevenue PotentialBroadcastDigitalOTTAudioClient EventsCode of Conduct
About the role
Key responsibilities & impact- Build proposals and help the Integrated Account Lead negotiate and close sales opportunities
- Manage client campaigns from inception to completion through the sales cycle
- Support preparation, pitching, and closing of sales
- Analyze customers’ advertising activity and revenue potential
- Develop strategic plans to access additional revenue
- Develop and maintain client profiles, contact updates, and historical buying information
- Create tracking systems for reporting, trend analysis, and identifying sales opportunities
- Prepare sales presentations covering several markets for advertisers and advertising agencies
- Research potential customers, markets, activities, competition, and alternate advertising sources across broadcast, digital, OTT, and audio
- Present revenue-building opportunities to the Integrated Account Lead
- Oversee sales contracts through completion, including modifications and renegotiations
- Conduct post-analysis to assess contract commitments and review results with the Integrated Account Lead
- Monitor Canadian markets relevant to clients
- Coordinate and assist Integrated Account Leads with daily administrative issues
- Maintain client account details and advertising plans across CBC/Radio-Canada platforms
- Monitor and resolve potential performance issues with client marketing campaigns
- Help coordinate external client events
- Build tracking systems and reports
- Obtain credit approvals, traffic schedules, and creative delivery as needed
- Provide weekly, monthly, and quarterly reporting and forecasting
Requirements
What you’ll need- Post-secondary degree/diploma with emphasis on business and/or marketing and sales or the equivalent
- 3 to 5 years of progressive and relevant experience in sales
- Demonstrated understanding of media-related advertising and strategic marketing
- Ability to develop and maintain excellent relationships with new and existing clients
- Proficient in Microsoft Office (Word, Excel and PowerPoint)
- Proficient in Google Workspace (aka G Suite)
- Ability to exercise tact and diplomacy when interacting with clients and co-workers
- Sound judgment and ability to think “outside of the box”
- Value diverse perspectives and ideas, and differing points of view
- Excellent communication skills
- Ability to manage multiple priorities, frequent interruptions, and multiple deadlines
- Experience in a multi-platform sales environment is preferred
- Strong attention to detail
- Knowledge of Salesforce, OnAir, Google Ad Manager, Advendio, Prisma for Sellers, or Triton is an asset
- English/French proficiency is an asset
- Candidates may be subject to skills and knowledge testing
- Mandatory criminal record check for candidates advancing in the recruitment process
- All employees must adhere to the Code of Conduct
- Must comply with conflict-of-interest policy
Benefits
Comp & perks- Telework/hybrid work arrangement
- Inclusive workplace and equal opportunity
- Accommodation support during the recruitment process
- Code of Conduct and conflict-of-interest guidance
- Employee services from Canada’s public broadcaster