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Human Resources Manager, People & Culture, English Services
Radio-Canada. Serve as a key member of the leadership team for English Services client groups including Marketing, Communications & Brand, Public Affairs, Sports, Digital, Transformation, Media Solutions, and Operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Human Resources Management and Industrial Relations, with a strong focus on workforce strategies, stakeholder engagement, and team leadership. Proficient in navigating complex, unionized environments while fostering equity, diversity, accessibility, and inclusion.
Highest-signal resume keywords
Human Resources ManagementIndustrial RelationsUnionized Environment ExperienceBilingualism in English and FrenchLeadership and Coaching Abilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workforce StrategiesCollective Bargaining AgreementsHR AnalyticsHR InvestigationsOperational Planning
Soft Skills
Interpersonal SkillsCommunication SkillsStakeholder InfluenceCreativityAdaptability
Certifications & Qualifications
CHRPCHRL
Industry Keywords
Federally Regulated WorkplacesMediaBroadcastingEquityDiversityAccessibilityInclusion
About the role
Key responsibilities & impact- Serve as a key member of the leadership team for English Services client groups including Marketing, Communications & Brand, Public Affairs, Sports, Digital, Transformation, Media Solutions, and Operations
- Partner with client leadership to drive workforce strategies and address business and people challenges
- Leverage internal HR centers of expertise and provide proactive insights, tools, and analytics
- Lead, manage, and coach a team of Senior HR Generalists
- Foster a solutions-oriented mindset focused on creativity, adaptability, open-mindedness, and rapid issue resolution
- Build strong stakeholder relationships and strategic partnerships within English Services
- Lead implementation of the people management strategy for English Services teams
- Provide expert HR guidance to senior leaders and contribute to operational planning
- Conduct HR and industrial relations investigations as needed
- Execute medium- and long-term HR strategies for complex operational and corporate priorities
- Foster positive union-management relations with local and national union representatives, including CMG and APS
- Oversee team activities and develop team members’ professional potential
- Participate in regional and national HR initiatives and strategic projects
- Report to the Senior Director, Human Resources
Requirements
What you’ll need- Degree in Human Resources Management, Industrial Relations, or equivalent field
- CHRP/CHRL professional designation preferred
- Minimum of 5 years of progressive HR experience in a complex matrix, unionized environment
- In-depth understanding of federally regulated workplaces, industrial relations, and collective bargaining agreements
- Experience preferably within media, broadcasting, or a federally regulated sector
- Demonstrated commitment to advancing equity, diversity, accessibility, and inclusion
- Superior interpersonal and communication skills
- Ability to build strong partnerships and influence stakeholders at all organizational levels
- Strong leadership and coaching abilities with a track record of motivating and developing teams
- Bilingualism in English and French is required, or a strong commitment to develop French language skills
- Candidates may be subject to skills and knowledge testing
- Successful candidates must complete a mandatory criminal record check and may undergo other background checks based on operational requirements
- Employees must adhere to the Code of Conduct as a condition of employment
Benefits
Comp & perks- Permanent position
- Hybrid work arrangement / telework
- Inclusive workplace and equal opportunity employer
- Accommodation support during the recruitment process
- Professional development potential through coaching and team development
- Employee Code of Conduct and conflict-of-interest guidance