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Senior Manager, Corporate Solutions – Human Resources, Legal Services, Service Center Solutions
Radio-Canada. Support business partners in establishing and implementing product evolution strategies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and governance, with a strong focus on managing SaaS products and optimizing platforms such as Workday and Livelink. Bilingual in English and French, capable of influencing business strategies and managing stakeholder relationships effectively.
Highest-signal resume keywords
Product ManagementSaaS ManagementProject ManagementBilingual (English and French)Product Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Evolution StrategiesTechnology Risk AssessmentCost-Benefit AnalysisSoftware Management Control MechanismsService Level ManagementData SecurityApplication GovernancePerformance ReviewsStrategic PlanningPersonnel Management
Soft Skills
CommunicationInterpersonal SkillsTeamworkClient-FocusLeadershipInfluencingConflict Management
Tools & Technologies
WorkdayLivelinkScheduAllScheduLinkVasionATIPXpressVelocityEHSServiceNowVimbiz
Industry Keywords
Media IndustryInformation Technology General Controls (ITGC)Code of Conduct
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Support business partners in establishing and implementing product evolution strategies
- Influence clients’ business strategies from a technological perspective
- Manage day-to-day relationships with business partners
- Oversee a team of analysts, including planning and coordinating daily activities
- Oversee decisions and activities related to product evolution for Human Resources, Legal Services and service center platforms
- Maintain and optimize Workday, ScheduAll, ScheduLink, Vasion, ATIPXpress, Livelink, VelocityEHS, ServiceNow and Vimbiz platforms
- Manage stakeholder relationships across company departments and align product evolution with CBC/Radio-Canada strategy
- Organize and participate in application governance, with accountability for project delivery, maintenance and service levels
- Develop product evolution strategies and manage client governance meetings, technology risks, data security, service levels and provider contracts
- Assess business needs, conduct cost-benefit and feasibility analyses, and develop road maps and strategic plans
- Define software-update plans based on business priorities and technology risks
- Determine project mandates, objectives, resources, risks and corrective actions
- Advise and guide others during project planning and development
- Hire and manage in-house and external resources, including objective setting, performance reviews, compensation, training and development
Requirements
What you’ll need- Bachelor’s or master’s degree in computer science, with 5 years of experience in personnel management and product management
- Hands-on experience in product governance, accountability and service level management
- At least five (5) years of experience in management of SaaS products
- Familiarity with control mechanisms for software management
- In-depth knowledge of business and technology-solution analysis
- Excellent knowledge in project management
- Bilingualism (English and French)
- Ability to work to tight deadlines and on multiple initiatives simultaneously
- Experience in management of application or service providers
- Experience with Information Technology General Controls (ITGC) an asset
- Knowledge of Workday and/or Livelink an asset
- Knowledge of the media industry an asset
- Strong communication, interpersonal, teamwork, client-focus, leadership, influencing and conflict-management skills
- Candidates may be subject to skills and knowledge testing
- Mandatory criminal record check for candidates advancing in the recruitment process
- All employees must adhere to the Code of Conduct as a condition of employment
Benefits
Comp & perks- Full-time temporary position, 6-month renewable
- Hybrid work arrangement with a mix of in-office and remote work
- Equal opportunity and inclusive workplace
- Accommodation support during the recruitment process