Financial Care Agent – CA Redemption

Radius Global Solutions LLC

. Provide exceptional customer service and support for billing questions .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in collections call center work and accounts payable and receivable processes, ensuring accurate account analysis and exceptional customer service. Maintains compliance with company policies while effectively negotiating payment plans and resolving billing disputes.

Highest-signal resume keywords

Collections Call Center ProficiencyAccounts Payable ProcessesAccounts Receivable ProcessesCustomer Service SkillsAccount Analysis

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ReconciliationPayment PlansBilling Dispute ResolutionTransaction RecordingMath Skills

Soft Skills

Excellent Phone Etiquette

Certifications & Qualifications

Background CheckDrug Test

Industry Keywords

Customer ServiceBillingCollectionsCompliance

About the role

Key responsibilities & impact

Provide exceptional customer service and support for billing questions
Take payments, review payoffs, and arrange payment plans on past-due accounts
Handle inbound and outbound calls related to collections and billing
Assist with account reconciliation and analysis, ensuring transactions are accurately recorded
Negotiate payment plans and resolve billing disputes using excellent phone etiquette
Maintain detailed records of customer interactions and transactions in compliance with company policies

Requirements

What you’ll need

Full-time availability
Ability to work the production schedule: Monday–Friday 8am–9pm EST and Saturday 8am–12 noon EST
Ability to work 8-hour shifts, including two Saturdays per month
Proficiency in collections call center work
Proficiency in accounts payable and accounts receivable processes
Excellent customer service skills with a focus on phone etiquette
Ability to perform account analysis using math skills for accurate reporting
Background check and drug test
Veterans/Disabled encouraged; Equal Opportunity Employer

Benefits

Comp & perks

Full-time work at home
Work-at-home equipment provided
Paid training for 6 weeks, Monday–Friday 8am–5pm EST
Monthly bonus