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IT Delivery Manager
Raiffeisen Bank Ukraine. Own end-to-end delivery for the team, including sprint and quarterly planning, capacity, dependencies, and release readiness .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in end-to-end delivery management, including sprint planning, risk tracking, and stakeholder communication. Proficient in agile methodologies and tools, with a strong understanding of banking processes and compliance.
Highest-signal resume keywords
Agile PracticesJira Planning and TrackingRisk ManagementScrum Master CertificationStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Delivery ManagementSprint PlanningCapacity ManagementDependency TrackingRelease ReadinessProduction SupportIncident CoordinationDecision DocumentationProcess ImprovementTechnical Understanding
Soft Skills
Clear CommunicationProblem SolvingCollaborationProactive EscalationStatus Reporting
Certifications & Qualifications
Scrum Master Certification
Industry Keywords
Banking ProcessesFintechCompliance Constraints
About the role
Key responsibilities & impact- Own end-to-end delivery for the team, including sprint and quarterly planning, capacity, dependencies, and release readiness
- Support production releases
- Coordinate communication and follow-up when production incidents occur
- Identify and track risks and blockers early
- Escalate issues with proposed options
- Provide stakeholders with clear status updates
- Communicate delays upfront, including the new date, reason, and impact
- Work closely with Product Owners, owning how and when work is delivered
- Document decisions and agreements transparently
- Propose improvements to team delivery processes
- Coordinate cross-team dependencies with other teams and partners
Requirements
What you’ll need- 2–3 years in delivery, project management, QA lead, or a similar IT role
- Experience in a bank or fintech is a plus
- Hands-on experience with agile practices, including Scrum and Kanban
- Experience planning and tracking work in Jira
- Sufficient technical understanding to ask engineers appropriate questions and identify unrealistic estimates
- Upper-intermediate English
- Experience with risks, dependencies, and release or production support is a plus
- Scrum Master or similar certification is a plus
- Familiarity with banking processes and compliance constraints is a plus
Benefits
Comp & perks- Stable income and annual bonuses for personal contribution
- Referral program with rewards for bringing in new colleagues
- Official employment
- 28 days of paid leave
- Additional paternity leave
- Financial assistance for parents with newborns
- Hybrid work format
- Offices equipped with shelters and generators
- Modern equipment
- Medical insurance from the first working day
- Consultations with a psychologist, nutritionist, or lawyer
- Discount programs for sports and purchases
- Family days for children and adults
- In-office massages
- Access to over 130 online training resources
- Corporate training programs in CX, Data, IT security, leadership, and agile
- Corporate library
- Professional communities, reading clubs, and sports clubs
- Career advancement opportunities within the bank across functions
- Support program for defenders, including job retention and average wage payments for mobilized individuals
- Veterans support program and veterans community