IT Delivery Manager, CRM Project

Raiffeisen Bank Ukraine

. Work closely with the Product Owner and Solution Architect to define the Product Stream backlog and Release Plan .

Posted 10/15/2026full-timeKyiv • UkraineJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities with over 2 years of experience in large-scale IT projects, proficient in managing IT resources, risks, and technical interdependencies while ensuring alignment with IT strategies and standards.

Highest-signal resume keywords

Project Management ExperienceScrum MethodologySDLC UnderstandingIT Management SkillsBanking Sector Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementSDLCChange ManagementRelease ManagementScrumKanbanWaterfallIT ProcessesTechnical EnglishProblem-Solving

Soft Skills

Interpersonal SkillsCommunication SkillsNegotiation SkillsOrganizational Skills

Tools & Technologies

APIsDatabasesMiddlewareNetworkingHardware

Industry Keywords

BankingFinancial SectorIT StrategyProduct BacklogIT Standards

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Work closely with the Product Owner and Solution Architect to define the Product Stream backlog and Release Plan
Ensure the delivered solution fits the overall IT strategy
Ensure IT goals and tasks are reflected in the Product Backlog
Provide technical and IT-related strategic input for the respective business area
Serve as the first IT-side escalation point for the Product Owner and IT team
Ensure proper involvement of all IT roles
Manage IT resources for the team
Align IT standards internally and maintain documentation required for team setup
Own delivery of Product Stream IT deliverables
Manage IT risks and technical interdependencies
Provide necessary access for team members in a timely manner and simplify access procedures

Requirements

What you’ll need

Project management experience of 2+ years for large-scale IT projects
Successful project implementation experience
Good IT management skills and understanding of IT processes, including SDLC, Change Management, and Release Management
Good command of technical English
Ability to communicate and negotiate with different management levels
Strong knowledge of Scrum, Kanban, and Waterfall methodologies, roles, activities, and process outputs for software development
Strong organizational and problem-solving competency
Strong interpersonal/social skills
Understanding of common IT technology stacks, including hardware, networking, middleware, databases, and APIs
Experience in the banking or financial sector or understanding of basic banking principles and requirements is a plus
Technical background with IT practices is a plus

Benefits

Comp & perks

Competitive salary with stable income
Annual bonuses for personal contribution
Referral program with rewards for bringing in new colleagues
Official employment
28 days of paid leave
Additional paternity leave
Financial assistance for parents with newborns
Hybrid work format
Offices equipped with shelters and generators
Modern equipment
Medical insurance from the first working day
Consultations with a psychologist, nutritionist, or lawyer
Discount programs for sports and purchases
Family days for children and adults
In-office massages
Access to over 130 online training resources
Corporate training programs in CX, Data, IT security, leadership, and agile
Corporate library
Professional communities, reading clubs, and sports clubs
Career advancement opportunities within the bank
Support program for defenders, including maintained jobs and average wages for mobilized individuals
Veterans support program and veterans community